DFS Furniture - Hereford Avaliações 

3.046
O TrustScore é 5 de um total de 5

4,9

Newtown Road, Hereford Retail Park, HR4 9LH Hereford, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Reino Unido

  • 0333 999 9828

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.046)

97.414 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I always hate going into places like…

I always hate going into places like this as i feel some times pressure selling is a bit too much but this wasnt the case when i went instore today, i knew which sofa i was looking for and was directed straight to it so i could try it out, then when i was happy i approached a lovely saleslady who was very helpful and explained everything to me before making my purchase, although i did feel a tad pressured when insurance etc was mentioned being on a limited budget the price was going up and up, the only thing i do get miffed about is the delivery charge considering the price of the items i feel that a big company like this could and should offer free delivery and assembly but thats just my opinion as it really bumps up the price of the item. but overall it was a good experience.

23 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Louise was very professional

Louise at the Hereford DFS store was professional, courteous and charming. She made me feel relaxed and she was more than happy to answer any questions. Very concise with product information and delivery details. Overall, a very pleasant experience and purchase. Louise is a credit to the staff there.

23 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I purchased my sofa there and really…

I purchased my sofa there and really recommend it ! Great customer service experience in general from the whole team.

20 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good afternoon Vera,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff amazing

19 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

very professional service staff were…

very professional service staff were very pleasant and helpful great coffee will use you again when the need arises

18 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Incredibly helpful young lady with lots of suggestions and advice. Listened to what we wanted and helped accordingly. Didn’t try to sell us the most expensive item but helped us save money and still achieve what we wanted.

17 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A very helpful young lady who quickly…

A very helpful young lady who quickly sorted out our questions & provided u with the correct items

18 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good afternoon Branwen,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service. The chap I dealt with was honest, helpful and polite. He waited till I was ready for some help, and then gave his focused attention.

16 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The service was welcoming and friendly

The service was welcoming and friendly. Maddie was very helpful and kind. Would definitely shop there again!!!

17 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff where excellent especially with…

Staff where excellent especially with my young son thank you for taking the time to show him some of the unique features of some of the sofas

16 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning Si,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

George from Hereford was extremely…

George from Hereford was extremely helpful and very professional in what he did could not recommend DFS enough

9 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning Chris,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Harry.

We came to your Hereford store just looking for furniture with no intention of purchasing at this time. We were approached by Harry he walked around the store with us was very informative not at all pushy. After looking at several suites we decided to purchase the one we have.
Harry is a credit to your store and you’re very lucky to have him.

15 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning Pauline,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Harry.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were greeted by a lovely lady.

We were greeted by a lovely lady (sorry forgot her name, drives the green car) at the Hereford branch, She was very helpful very informative and not pushy at all she let us make our own minds up, offered us drinks, very helpful explaining the process we had to go through and how long delivery was etc. very happy with her service. Wish more people were like her, thank you

14 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Jemima our advisor was very helpful she…

Jemima our advisor was very helpful she explained all our options clearly and gave us a chance to ask any questions we had advising us to have the arms removed for delivery ect

11 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good afternoon Jon,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Louise was very helpful

Louise was very helpful

10 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning Joseph,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy and least stressful purchase!

This was my second trip in to discuss the sofa I was after and George was super helpful in guiding me in the process and making sure I had everything I needed. Thank you so much :)

9 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Harry was friendly

Harry was friendly, clear and gave good efficient service. A credit to the team.

9 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais