DFS Furniture - Hereford Avaliações 

3.047
O TrustScore é 5 de um total de 5

4,9

Newtown Road, Hereford Retail Park, HR4 9LH Hereford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wonderful Service at DFS Hereford I had a fantastic experience at DFS in Hereford. The staff were incredibly friendly, welcoming and helpful. A special thank you to the gentleman who helped us ch... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Friendly staff Lynne greeted us when looking and offered help and advice . Offering coffee too whilst looking round. When we made a decision Mike assisted with order and explained everything well... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jemima was so helpful, listened to what we wanted, explained everything carefully, double checked all details - she made a big decision really easy!

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was greeted by staff member Tom who was extremely polite, courteous and knowledgeable. He presented very well, dressed smart but casual and spoke eloquently. My time with him was great. He listened... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Reino Unido

  • 0333 999 9828

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.047)

97.647 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Sales lady was excellent

Sales lady was excellent
Thorough and helpful and friendly

9 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Service

When we arrived, a lady came over and asked if we were all right. We confirmed we were just browsing, and she told us to take our time and sit on as many as we needed. We looked around and found one we liked. We approached a member of staff when we needed some advice. We went through all of the information with Jemima. She was very pleasant and could answer our questions and provide extra information we wouldn't have thought about asking. Very happy with our purchases.

8 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Not too pushy

Not too pushy, made conversation but not too much

6 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning Katy,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Superb customer service from Jemima at…

Superb customer service from Jemima at the Hereford store. She introduced herself to us and left us to have a good look around. After choosing the sofa mum wanted, she came to our service and even brought hot chocolates to enjoy!
She explained everything clearly and was very patient and understanding. We are extremely pleased with our experience

4 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good afternoon Linda,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS Hereford, excellent service

We entered DFS Hereford looking for new couches. We were greeted by Louise who was very polite and courteous. As we proceeded through the couches Louise kept checking on us to make sure we were ok and to give us any information we requested. Once we had decided Louise sat with us and explained the purchase along with any extra service we required. She was very professional and knowledgeable and answered all our questions in full. I can honestly say it’s the best experience we’ve had when purchasing something.

3 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good morning Faith,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

George was helpful ,efficient and an…

George was helpful ,efficient and an effective sales person .He was also a really pleasant young man dealing with two oldies

3 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Love the furniture choice

Love the furniture choice. The sales guy was really helpful and friendly.
Dont like the very expensive delivery charge

2 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely staff

Lovely staff, Jemima and Harry.

2 de maio de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No pressure sales is no.1 for us…

No pressure sales is no.1 for us alongside friendly, informative advice and genuine interest. Jemima was fantastic and spent time working through our options with us

30 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service team was very helpful

Customer service team was very helpful and friendly, I was not followed around the shop or made to feel pressured to buy.

30 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A nice welcome when you walked into the…

A nice welcome when you walked into the store, very helpful. Explained everything and ran through all the information on product. Very efficient.

30 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good afternoon Janet,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A very helpful knowledgeable lady from…

A very helpful knowledgeable lady from dfs today. Wide variety of sofas to choose from, and good value for money.

30 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Good afternoon Melanie,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff member who really…

Excellent staff member who really wanted me to get the best item available, they asked about space, access and need. A great service all around and I got a great sofa at a fantastic price. The staff member was knowledgeable and friendly. I had a wonderful experience today and felt valued as a customer and the whole process was easy and very easy to understand:

29 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good customer care ....

22 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were left alone to view the products…

We were left alone to view the products in the store which gave us time to try the items and make our choice.
Once we had made our choice the staff were most help full and gave us all the details we required in order for us to purchase our items

18 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Bright, bubbly friendly staff. Approachable and helpful. Easy transaction. Found what we wanted and was sorted without issue.

26 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice staff

Orderd are sofa easy and efficient thankyou

25 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service!

Visited DFS in Hereford today, the staff were amazing, looked at sofas that fitted our requirements. The sales lady was very professional in giving us advice to make sure we brought the right product.
We were not rushed and given plenty of time to decide, l would recommend DFS.

25 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The Staff at DFS Hereford are briliant.

The Staff at DFS Hereford are briliant.
Especially Louise and Lyn. They were both very friendly and helpful and we particularly appreciated the sit down and coffees whilst we looked round for new sofas.
We found exactly the furniture we needed and the credit option was properly explained.

16 de abril de 2026
logotipo da DFS Furniture - Hereford

Resposta da DFS Furniture - Hereford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

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