DFS Furniture - Inverness Avaliações 

4.239
O TrustScore é 5 de um total de 5

4,9

Millburn Road, IV2 3TR Inverness, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(4.239)

99.510 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience and the staff were…

Great experience and the staff were very very helpful! Great options and easy to order, will use again 👍🏻

4 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were made to feel so welcome

We were made to feel so welcome, given coffee and dealt with so quickly, can't remember ladies name but she was brilliant full of smiles and explained everything so well

4 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Katerina was lovely as usual

Katerina was lovely as usual, professional, knowledgeable and friendly, great sale experience overall.

4 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful, not rushed.staff lovely.

4 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

From the start Fisaya was very helpful…

From the start Fisaya was very helpful and all through pressing and with alway a smile on her face ,it was enjoyable all he way through the sale

27 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpfull staff didn't rush us gave…

Very helpfull staff didn't rush us gave us lots of time to decide never hurried us Very pleasant and easy to talk to would not hesitate to go back again brilliant staff

3 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant Service from Katerina

Katerina made this whole process an absolute pleasure. She was very helpful, informative,gave good advice and has an amazing personality.

2 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very knowledgeable staff

We visited on two occasions. The first visit we were “just looking”. We were given excellent advice and help by Jenny. On our second visit, a week later, Helena helped us with our final choice and even helped us with carpet samples that we brought into the store to help with the colour choice.
Excellent, helpful staff.

2 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Variety of furniture

Variety of furniture, materials and colours
Friendly staff

1 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello Kirsty,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice and easy way to buy a sofa to…

Nice and easy way to buy a sofa to replace our 13 year old one we got from them last time, Helena the sales rep was upfront and so helpful when we were asking 20 questions and impeccable service . We used DFS again as the last time was just as smooth a process.

1 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

terrific service by the staff all my…

terrific service by the staff all my questions answered
well and promptly, friendly and helpful .

1 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lovely lady that helped me buy my…

The lovely lady that helped me buy my bed was amazing!! So helpful , she really listened to what I wanted and helped me find the perfect bed! Very patient and made the bed buying experience so much easier,quicker & actually enjoyable. Such a shame she is heading back to your Glasgow shop in a few weeks but wishing her the best. Huge Thank you! 🙂

30 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service team…

Excellent customer service team especially Jennifer who processed our purchase quickly, efficiently and professionally.
Can highly recommend the branch in Inverness. Thank you Jennifer.

1 de julho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS Inverness

Customer service was fantastic- unfortunately can't remember the name of the sales person in store, but he was personable, enthusiastic and had great humour, all whilst remaining professional and taking me through the various options.

30 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic

Fantastic. We visited twice before we picked the sofa we wanted and never felt under pressure. Everyone was so friendly we hade time to discuss what we wanted and didn’t want. Excellent service

29 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Jen and Harry were great

Jen and harry were great, explained what was in the showroom then left us to look around which was good. They were aka very visible so we could ask questions anytime. They didn’t pressure or rush us when we were debating which sofa to choose.

28 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff was very helpful

Staff was very helpful; we chose our sofa in about 1 hour.

21 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Harry was very helpful and attentive

Harry was very helpful and attentive . Explained differences in each piece of furniture . Very knowledgeable .

27 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Harry.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were exellent about explaining…

Staff were exellent about explaining sofas and knew sizes of the top there heads so I could work out what would work even got a coffee while we debated what to do and ended up getting exactly what I needed 10:10 to the guy and girl for all there help today

27 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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