DFS Furniture - Inverness Avaliações 

4.239
O TrustScore é 5 de um total de 5

4,9

Millburn Road, IV2 3TR Inverness, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Anthony served us today, very friendly and informative without the overbearing need to 'sell'. Had a very straight to the point but warm sales experience and kept things informed, determined and tho... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a fantastic experience with Helena at DFS when purchasing our new sofa bed. She was incredibly friendly, helpful and professional, and made the whole process easy and enjoyable. Helena took th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Had a great experience purchasing my new sofa from DFS, the whole process was easy and enjoyable from start to finish. Delighted with my choice. Special mention to Harry, who was fantastic from sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were in just as the shop opened today. We were given plenty of time to look round the store before being approached. Fisayo was so helpful and made buying our sofas a very pleasant experience. She... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(4.239)

99.510 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We got the cinesound showcase reclining…

We got the cinesound showcase reclining couch with lumbar and adjustable head rests. While the wait was a bit long, the couch was well worth it. It’s a gorgeous piece and super comfortable. The staff were very polite and welcoming. The customer service has most certainly improved. We had gone into the store about a year or so ago and was not acknowledged, but Jennifer and her team were very kind and helpful. We can’t thank you enough. Absolutely thrilled.

20 de março de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Good Morning,

Thank you for taking the time to leave us a 5* review. We’re happy that Jennifer and the team met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Today we were served by Fisaya

Today we were served by Fisaya. From the moment we entered the store she was so lovely, friendly and helpful. I knew what I was looking for before going, she helped make my shopping experience extra special. Fisaya couldn't do enough to help, she explained in detail every step of our new purchase.
She was so warm and friendly I left the shop feeling I'd known her a long time. Thank you so much

26 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service

Customer service

18 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It was one of the best experience that…

It was one of the best experience that you would love to have when u go to buy we would recommend our friends n family to buy from DFS

25 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Salesman Harry

Salesman Harry was very helpful in our purchasing process.

23 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff were great

The staff were great , they asked if they could help us when we went into the store we said we were just browsing . When we found what we were looking for and purchased the products the staff went over and above board for us
Lovely Branch

22 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good clear communication from Harry in…

Good clear communication from Harry in your Inverness store.

22 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

"The staff were incredibly helpful

"The staff were incredibly helpful, friendly, and professional. (Barbara, Catherina and Harry). They took the time to answer all my questions and made the whole purchasing process easy and stress-free. Their excellent customer service made for a great experience. Thank you!"

21 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Welcoming, friendly and helpful

Barbara at the Inverness branch was very helpful, welcoming and friendly in us making our purchase.

20 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Furniture choices

Great choice of furniture and fantastic customer service

13 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly helpful & knowledgable…

Very friendly helpful & knowledgable staff. Straight away directed to where we needed to be.

19 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you for sharing your kind feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

Amazing service from start to finish. Fee i think her name is. She was amazing and so bright and bubbly (she did my order and helped me choose a sofa in the inverness store. She was honestly so amazing,her attitude was second to none and she was so bouncy and made it even more exciting. Never let her go.....GIVE THAT GIRL A PROMOTION!!!!!

18 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

My experience was fantastic

My experience was fantastic, Jennifer was able help me find my dream sofa! She was great start to finish in assisting me going through different models, sizes & colours! Her customer service is spectacular!

17 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our sales lady was nice to deal with

Our sales lady was nice to deal with. Happy with our decision to buy from DFS.

16 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

You have very nice staff very helpful

You have very nice staff very helpful, and a pleasure to speak to and nothing is to much trouble for them

15 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great attentive service from Fi

Great attentive service from Fi
All questions answered in helpful manner

15 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

First class experience

The salesperson was an absolute delight. Not pushy at all, and explained everything step by step.

14 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful staff who made it very…

Very helpful staff who made it very clear what we were buying and we could expect. Will await delivery for product review

14 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience at the…

I had an excellent experience at the DFS Inverness store. The staff were incredibly patient, friendly, and professional throughout the entire process. They took the time to answer all my questions, explain the available options clearly, and never made me feel rushed or pressured.

What stood out most was their commitment to providing great customer service. The team remained helpful, supportive, and positive throughout my visits, and their willingness to assist made the whole experience smooth and stress-free.

Overall, the service was outstanding from start to finish. The staff were knowledgeable, approachable, and genuinely focused on helping customers find the right solution. I would highly recommend DFS Inverness to anyone looking for quality furniture and exceptional customer service

8 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I have forgotten the salesman's name

I have forgotten the salesman's name, he was very informative, giving good advice and assisted with all our enquires.

13 de junho de 2026
logotipo da DFS Furniture - Inverness

Resposta da DFS Furniture - Inverness

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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