DFS Furniture - Ipswich Avaliações 

4.381
O TrustScore é 5 de um total de 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.381)

101.122 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We meet Lisa at the store today and she…

We meet Lisa at the store today and she was very helpful and knowledgeable

4 de julho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for sharing your great review with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Richard really helped us to pick the right sofa for our situation, a combination that we had never considered. He was very knowledgable about the products and options available. He was really patient, friendly and really listened to what we wanted.

4 de julho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mark is a credit to your company!

Mark was patient and not pushy. He trusted us to take our time and even to leave and look at other competitors before coming back, satisfied we had the right furniture for us! Your in house choices were far better than any of your local competitors as were your prices. Mark took loads of time with us helping us get everything we needed.

4 de julho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

3 de julho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello Mick,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I and my family were greeted by…

I and my family were greeted by friendly staff who explained the lay out of store and pointed us in the right direction. Did not feel pressured in any way.
We were dealt with by Alexis who explained everything throughly.

2 de julho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello Pauline,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A 5 star experience from Tina!

My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously.

We are buying a house in France (a protracted affair) and choosing furniture to try and tie-in with the completion has proved difficult. However, we have been ably assisted by Tina who we first met those three months ago.

She originally greeted us and has helped us each time we went back so it was great to finally conclude the purchase with her help.

Thorough in all she explained and with a cheery disposition, she was a delight to have helping us.
Nothing was too much trouble and 5 stars is certainly well deserved!

2 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A stress-free shopping experience

We first started looking for a corner seating unit about three months ago, after we had found a house which we had decided to buy.

We explained to the lovely sales person, Tina, that we were just starting our search and were left to amble round the store. When we found what we had been looking at online, we asked for her help. Tina hadn't been pushy and that was important to us.

Questions were answered in a helpful, constructive manner and despite the fact we had explained we were not able to make a purchase that day, Tina gave us ample time.

We went back into the store twice more, as the house purchase (moving to France), wasn't quite as smooth as we had hoped for and the completion date was difficult to predict. We were greeted each time by Tina and finally we could tell her that we could proceed! She explained in detail, that we could not benefit with some aspects of the things DFS had to offer but we had decided on our choice and proceeded with our purchase.

We could not have had a better experience with Tina and would heartily recommend DFS to anyone who wants a stress-free shopping experience.

2 de julho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A GREAT EXPERIANCE AND GREAT PEOPLE

A GREAT EXPERIANCE AND GREAT PEOPLE

29 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

ello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Richard was a brilliant help to me and…

Richard was a brilliant help to me and my partner when buying our first sofa.

29 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly

Very friendly, helpful & informative , great customer service

29 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Returning Customers

We’ve bought from DFS several times and are always well looked after by Tina, and today also Lisa.
Everything is explained with tips, ideas and a personal touch.

27 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Tina and Lisa.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service and great quality

Really great selection of Sofa's, well priced and fantastic customer service. Tina Mitchell was great, thank you.

21 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very pleasant lady dealt with our…

Very pleasant lady dealt with our purchase, not too pushy, comfortable to engage with

22 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Outstanding customer service

On an initial visit the day before we spoke to an adviser who was super helpful and gave us enough information to be informed but also enough space to not feel cramped.

We discussed different options for the sofa we both liked and the advisor was really helpful, we came back the following day and luckily he was there. He took us through the whole process from start to finish and was super helpful, highly recommend

21 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience with Julia

Julia was very helpful, answered all our questions was very bubbly and kind. Two family members brought sofas with her on the same day, and she genuinely deserves a positive review and recognition. 10/10.

19 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant

Absolutely brilliant from start to finish, excellent girls in ipswich store, made me feel welcome & not pressured at all express delivery, kept up to date & on time amazing, gents who brought my sofa in were friendly and polite and respectful of my home
Superb

12 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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