Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver mais
A empresa respondeu
Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Ver mais
A empresa respondeu
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido
- 0333 999 9847
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Regular customer. Always impressed very efficient and helpful
Very helpful explained all clearly and wasn’t pushy just genuinely listened and wanted to help us, didn’t have to wait and process completed quickly and efficiently
18 de junho de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind Regards,
Jordan
DFS Customer Support
We were met by a very friendly person…
We were met by a very friendly person who was able to take us to the products we were looking for, she was very attentive to our needs making our purchase a pleasurable experience.
18 de junho de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Very efficient and helpful staff
16 de junho de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Sales staff very friendly not pushy and…
Sales staff very friendly not pushy and professional, plenty of stock to choose from in a superb set up showroom which is warm and welcoming and very clean,
14 de junho de 2026
Resposta da DFS Furniture - Ipswich
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Sofa bed
Very satisfied, wasn’t rushed and everything was explained exceptionally well.
12 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
6 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great service from Marcus and…
Great service from Marcus and everything explained well.
13 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The customer service was superb. They took their time to educate us on all we need to know about the furniture.
The qualities of the furniture are good
5 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello Duncan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Extremely happy with the sales staff
Extremely happy with the knowledge and information we received from the sales person. Very pleased to not feel put under pressure. A very good experience.
7 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
New sofa plus coffee included
A very pleasant way to buy a new sofa,Julia in the Ipswich showroom was extremely helpful and answered all our questions. She was very professional, not at all pushy and spent a lot of time and effort to help us make a decision.All in all first class service.
8 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly service throughout.
8 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello Jack,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent customer service by Lisa and Tina…
Lisa and Tina were simply fabulous when we popped in last Tuesday. We had seen the sofa we liked online and when to view it in store. We dealt with Lisa initially and she ran through all the options with us. There were no pushy sales person techniques used, we knew what we wanted and she helped us with it. We didn’t make a purchase that day as we needed to measure up so I said I would pop back on Sunday, 7th June, which we do. We’d planned the sofa, chosen the colour and were very pleased with the whole process. I’d totally recommend my DFS to my friends and family. Thank you, the cup of tea was a lovely touch too!
7 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello Susan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Ipswich
Hello Rob,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Tina from the DFS Ipswich store was…
Tina from the DFS Ipswich store was extremely helpful and answered all our questions and explained the care package very well
8 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello Denise,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent choice of sofas
Excellent choice of sofas. Very knowledgeable and helpful staff.
7 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience with Tina
Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.
Really enjoyed making this purchase.
7 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hellot Katie,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Tina helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Wonderful service
Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10
6 de junho de 2026
Resposta da DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
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