DFS Furniture - Ipswich Avaliações 

4.382
O TrustScore é 5 de um total de 5

4,9

James Bennett Ave, Futura Park 1, IP3 9SP Ipswich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark explained things very well in a relaxed atmosphere that gave us confidence in the company and items ordered. We knew exactly what we were getting for our money.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Mark is a true professional, an asset to DFS. He got to know me & my family, listened to what I wanted and tailored his solution to us. He provided no pressure and found the perfect balance between be... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Reino Unido

  • 0333 999 9847

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.382)

101.406 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent choice of sofas

Excellent choice of sofas. Very knowledgeable and helpful staff.

7 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience with Tina

Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.

Really enjoyed making this purchase.

7 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hellot Katie,

It is really appreciated that you took the time out to share your kind words. We are glad to hear Tina helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful service

Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10

6 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Marc was very polite and professional

Marc was very polite and professional, a credit to you

6 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful friendly staff

Wonderful friendly, helpful staff. Able to choose without pressure. Looking forward to my purchase arriving in September.

30 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant sales people

Brilliant sales people, was given plenty of great options 10/10

5 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello Steven,

Great review, thanks for sharing!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

lovely lady …

We had a lovely lady who was answering all our questions, we knew what we wanted but unfortunately didn’t do what we had in mind. After a lot of questions to this poor lovely lady , she show us a few options and the first few didn’t fit the bill until we show us one in particular. She went above and beyond with service telling us about the sofa. How it works how we can change parts to make it our own and move sections to fit our room. She was very professional in every aspect. Would happily go back to be serviced by this lady.

3 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish!

Excellent service from start to finish. Greeted on arrival and left to browse the store. Any questions were answered first time and without hesitation. The order was placed with Tina who is an asset to DFS. Tina was friendly, polite, helpful and gave a brilliant level of service. Having worked within a service industry I would have her on my team any day of the week.
If the delivery is as efficient then it will be a 100% across the board.

3 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpfull member of staff

Very helpfull member of staff, who explained everything in a polite professional manner.

2 de junho de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service and a super product

We visited the store and was welcomed and shown around, the staff asked the right questions without being pushy. After making our choice we went away and phoned in the order and was taken through the steps carefully and politely. The whole procedure was flawless, well done.

22 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Richard was our first class sales…

Richard was our first class sales person. Nice amd laid back and didn't rush us into making a decision.
Would highly recommend.

31 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello Mr & Mrs Milne,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing service!

Tina was fantastic. She welcomed us as soon as we came in with a lovely smile and cheerful attitude. We purchased two sofas and transaction from beginning to end was excellent.
Thank you. Dfs this is my 3 purchase.

31 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Hello,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Tina.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent, Tina was really helpful, friendly and no pushy sales pitch, have purchased two fantastic recliner chairs at a brilliant price, would highly recommend 👌

31 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Afternoon,

We are really happy that Tina met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Really good

Really good , staff fantasic

21 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Very Good and friendly service

22 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, quick and easy to get what I wanted.

30 de maio de 2026
logotipo da DFS Furniture - Ipswich

Resposta da DFS Furniture - Ipswich

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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