Excellent service received from Beth in the Fosse Park Leicester store. She was extremely helpful when we were choosing our sofas and materials, giving advice without any pushy sales techniques. Even... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Great experience with Beth, I had lots of questions and she was incredibly patient with me. I didn't buy on my first visit, wanting to have a think for a few days. I waited for Beth when I returned. S... Ver mais
A empresa respondeu
Great experience purchasing a sofa for our new home. The entire team was a pleasure to deal with but Hitesh in particular went above and beyond to help us turn our house into a home. From start to fin... Ver mais
A empresa respondeu
on our first visit to the Fosse Park store we were looking at and trying recliner chairs, we came away with lots of info / photo's so we could decide on one chair from your wide range on sale. I then... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Everard Way, Fosse Park South, LE19 1UT, Enderby, Reino Unido
- 0333 999 9781
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The sales person that looked after…
The sales person that looked after our order is name is itash he was very professional and very helpful and polite 10 out of 10 excellent sales person
9 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Good range and quality
Good range and quality. Hitesh was very knowledgeable, polite and helpful
9 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Friendly and professional.
Friendly and professional, told me everything I needed to know
8 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
We were made to feel so welcome by…
We were made to feel so welcome by Hitesh. Amazing service and beautiful products
9 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Knowledge of product
Knowledge of product, ease of understanding what was available and help in choosing.
Hitesh was very accommodating
8 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Got exactly what I wanted
Got exactly what I wanted, Beth was great, very helpful
8 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
Good customer service
Good customer service, told them what we wnated, gave us the options, explained all.about the product explaining all added extras if required without any pressure.
8 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Good customer service
Customer service and team member was very helpful, honest and informative. Good service
7 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service and great delivery
Great service and great delivery. The sales agents were great in store and were not pushy. Paid deposit and balance before delivery, they held the sofa for a month as I hadn't quite finished renovating in time. Second Sofa from DFS will order again. No surprises received.
10 de janeiro de 2026
Resposta da DFS Furniture - Leicester
Hello Leah,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Leicester
Hello Piotr,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great service
Hitesh was helpful clear and new his job really well making it easy to order what I wanted
7 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello Dean,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff
Very helpful staff, let us have a good look around without pressure. Guided through the sale very well.
7 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello Gavin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Leicester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The efficient and friendly service from…
The efficient and friendly service from Hardeep, the salesman. The fact that if our goods are reduced in price before delivery, you will honour the sale price. Would have liked an earlier delivery of say 2 weeks instead of 3.
5 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent customer service and support
Excellent customer service and support. Am happy with my purchase thank you
6 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Poor communication from team poor service delivery
Poor communication from team. Bought our sofa on promise to deliver in 1 week, only half got delivered. Paid for delivery also. Told to arrange our own disposal which cost extra. We still have no furniture
29 de julho de 2026
Resposta da DFS Furniture - Leicester
Good Afternoon Richard,
Thank you for taking the opportunity to write us a review, we welcome any feedback.
We are very sorry to hear that you are experiencing a delay with your furniture and poor communication from DFS. We understand that delays can be incredibly frustrating and we apologise for any inconvenience this may have caused.
I have taken a look into your order and can see you have been contacted to discuss this and I am happy to see your delivery has been booked for 15th August.
Again please accept our sincerest apologies for any delays that have occurred.
Kind Regards,
Lorraine E
DFS Central Customer Support
I had an excellent experience…
I had an excellent experience purchasing my sofa, and I especially want to thank Beth for her outstanding customer service. From the moment I arrived, she was friendly, welcoming, and incredibly helpful. She took the time to answer all of my questions, gave honest advice, and made the whole process easy and stress-free.
Beth went above and beyond to make sure I found the right sofa, and nothing was too much trouble for her. Her professionalism, patience, and genuine care made the experience enjoyable from start to finish.
She is a real credit to the company, and I would highly recommend asking for Beth if you’re looking for exceptional customer service. Thank you again for all your help!
5 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello Adnan,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Leicester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very helpful staff
We were approached when we entered the store, and given some general information, but then left to explore ourselves. We were asked if we needed help half way round the store, and given some further information. Once we had decided we wanted to make a purchase the manager gave us the information we needed to go home and make some further measurements. We then returned to the store and made a purchase. The sales person was informative and helpful.
4 de agosto de 2026
Resposta da DFS Furniture - Leicester
Good Afternoon,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind Regards,
Lorraine E
DFS Central Customer Support
It was a easy process and lady was…
It was a easy process and lady was really nice
4 de agosto de 2026
Resposta da DFS Furniture - Leicester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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