We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Ver mais
A empresa respondeu
We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Ver mais
A empresa respondeu
Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Valentine Road, Unit 5, LN6 7BH, Lincoln, Reino Unido
- 0333 999 9833
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent
Friendly staff, no sales pressure. We went in knowing what we wanted to order and the team were very helpful in explaining certain features and extras.
23 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly staff that give you the time…
Friendly staff that give you the time to decide ,also they help you to find the right furniture for your needs
23 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ella stayed past closing time to make…
Ella stayed past closing time to make sure we didn’t leave without ordering a sofa. Great service, lovely staff.
10 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Friendly customer service
Daniel at the Lincoln branch was very friendly and took time to answer my questions. Great customer service, thank you
22 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very knowledgable and helpful colleague…
Very knowledgable and helpful colleague - Daniel
22 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Customer service was on point
Customer service was on point. Got the right furniture and the right color.
22 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Daniel,sales assistant ,was informative…
Daniel,sales assistant ,was informative without being pushy,allowed us to look around and was there when we needed his input.
22 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
She was very good at her job and she…
She was very good at her job and she had all the time for us
22 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, not too pushy, we were able to take our time selecting our sofa and chair. Josh who served us was very friendly and well educated on the products we purchased. Clear and concise information given to us making us feel comfortable and confident in our purchase.
22 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Josh.
Kind regards,
Lia
DFS Customer Support
Lovely staff
Lovely staff, great service. So easy to go in choose which sofa we wanted and arrange delivery!
2 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello Shannon,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Megan the salesperson was friendly and…
Megan the salesperson was friendly and personable and walked us through our purchase making sure we understood everything. A pleasant experience.
21 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello Geoff,
Thanks for your lovely feedback, we’re glad to hear Megan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Great customer service and an easy ordering process
Very friendly and helpful staff
21 de maio de 2026
Resposta da DFS Furniture - Lincoln
Hello Nicholas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Lincoln
Good morning Michael,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very nice lady went through everything…
Very nice lady went through everything very helpful
18 de maio de 2026
Resposta da DFS Furniture - Lincoln
Good afternoon Melvin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Lincoln
Good morning Gemma,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great experience
We were looked after by Daniel. Daniel is a lovely guy, easy to talk to, answered all our questions and did not rush us.
I left DFS understanding what was happening and what to expect all because of Daniel.
17 de maio de 2026
Resposta da DFS Furniture - Lincoln
Good Afternoon,
Thank you for leaving us a 5* review. We are really happy that Daniel met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, gave plenty of advice and talked through options without feeling rushed to make a decision.
17 de maio de 2026
Resposta da DFS Furniture - Lincoln
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The young lady was very very helpful…
The young lady was very very helpful and very knowledgeable with all the information
16 de maio de 2026
Resposta da DFS Furniture - Lincoln
Good afternoon Christine,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Very friendly staff
Very friendly staff. Extremely knowledgeable about the whole buying and aftercare process.
16 de maio de 2026
Resposta da DFS Furniture - Lincoln
Good afternoon Anthony,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Sham at DFS was absolutely brilliant
Sham at DFS was absolutely brilliant. She was so patient, professional, and friendly throughout our visit, making the whole experience enjoyable and stress-free. Nothing was too much trouble, and her customer service was outstanding.
Sham, you truly deserve that pat on the back from your boyfriend — and recognition from DFS too! Thank you again for all your help.
16 de maio de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Lincoln
Good morning Lorraine,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
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