DFS Furniture - Lincoln Avaliações 

3.502
O TrustScore é 5 de um total de 5

4,9

Valentine Road, Unit 5, LN6 7BH Lincoln, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Valentine Road, Unit 5, LN6 7BH, Lincoln, Reino Unido

  • 0333 999 9833

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.502)

99.255 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience, friendly staff

We were not hassled in the DFS store. Employees were friendly but gave us space to look around. Very helpful once we wanted to ask some questions.

20 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, Big Josh who helped us was 10 stars

20 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Hi I have had a three setter and a two…

Hi I have had a three setter and a two setter and they are very good Thanks

12 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service excellence from DFS

Sham who took our sofa order was extremely friendly, helpful, and professional. She took us through all the questions we had with consummate ease and knowledge making the experience pleasant and stress free. Sham is a credit to DFS we hadn't bought furniture from a store for a while and thanks to Sham all was simply dealt with.

17 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great saleman

10 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Josh made the buying process feel very…

Josh made the buying process feel very premium, even though we were just buying a clearance sofa. Professional and calm.

17 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I what to give DFS sofe company a

I what to give DFS sofe company a
Top marks for what they have done
The Lincoln DFS store was very good
We did not have any problems with
DFS at all I wish we had gone to them
Before because we had a sofa and chair from furniture village in Lincoln in the past never again will I be going
To the store again but . DFS thank you So much for making it good 💯

3 de março de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service and support

Excellent customer service and support

15 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly staff

Shona was very friendly and helpful, was happy to spend time discussing design ideas and offer experience.

13 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic Staff

Very friendly, polite, helpful and knowledgeable staff. A huge selection to choose from and great quality. Fantastic payment options too

13 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

bying a suite

Daniel was very good and friendly he explained everything really well

14 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Good Afternoon,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Polite friendly staff

Polite friendly staff, no pressure.

13 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff at the Lincoln branch were of…

The staff at the Lincoln branch were of the highest standard they were helpfull polite and very knowlageable and were in no way pushie the saff member that delt with my wife and I even maid us both a brew this young man we would give a 10 plus .

13 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly and affordable

Friendly, knowledgeable staff that addressed all of our questions and explained everything about delivery, care and finance.
Great quality products on affordable payment plans.

13 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

First class experience

The sales team allowed us to shop without pestering us, which was perfect. Once we did want help and needed to place an order, Tall Josh was incredibly knowledgeable, professional and friendly. His guidance was invaluable and he is an absolute credit to DFS. We would highly recommend the store and particularly Tall Josh to our friends.

12 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good choice of sofas and good service

There was a good choice of sofas in the DFS store. The staff member we dealt with was helpful and patient with our questions and our adding something to the order at the last minute.

12 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Relaxed atmosphere at dfs lincoln

Relaxed atmosphere at dfs lincoln , we weren't pressured at any point and we were looked after incredibly well by Mike who took our order for our new sofa

12 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Good Morning,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Service at DFS

We searched the internet and made a decision to visit DFS Lincoln to view a Nevara sofa, chair and footstool collection with various recliner and heated seat options. We were met by Josh who explained in great detail the range we were looking to purchase together with wear advice and optional insurance and cleaning aspects covered. Josh was at all times extremely professional, knowledgeable and above all very friendly that made our decision purchase there and then very easy. Clearly we are delighted customers who are looking forward to receiving our new furniture in the near future. Without doubt such exemplary standards of customer service must be applauded and without hesitation we would strongly recommend this service to Family and friends. The service we received today by Josh is an absolute credit to both him as an asset to DFS and to DFS overall. Thank you so very much. Paul Dale

12 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 1 de um total de 5 estrelas

Staff good but 2 bolts missing from…

Staff good but 2 bolts missing from bottom coffee table . Tried to phone store but waited over 20 mins and gave up .Husband found 2 bolts to fit from garage. If you find the spare 2 Allen key bolts for the. Martha coffee table let me know

12 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Good afternoon Mrs Elsom,

Thank you for taking the time to bring this issue to our attention, it is very disapointing to learn the table was delivered without all the relevant pieces. We're glad this has since been resolved. Rest assured we have alerted the relevant home department to ask they look into this further.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Josh Josh Daniel all excellent

Josh, Josh and Daniel were all excellent. Knowledgeable, polite and efficient. Made the process simple. Thank you.

11 de junho de 2026
logotipo da DFS Furniture - Lincoln

Resposta da DFS Furniture - Lincoln

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

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