DFS Furniture - Llantrisant Avaliações 

Customer service was incredible couldn’t have had a smoother interaction

We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were looking for and offered suggestions and advice when asked. He explained everything clearly and simply, and made sure we understood. This resulted in us finding exactly what we wanted and being completely satisfied with it.
We were all together very pleased with what was on offer and found it very good value for money. We would definitely choose DFS Llantrisant again.

Very helpful knowledgable staff. Helped us find exactly what we were looking for at a good price. Hassle free process to buy and arrange delivery with help of Josh and David

Staff very helpful and knowledgeable, especially David,no pressure, came to help us when asked, made us feel welcome and comfortable.

David at DFS, Llantrisant was so helpful, knowledgable and made us feel comfortable and no pressure to purchase.
I was extremely impressed at David’s knowledge and suggestions on the sofa we liked. We chose a different configuration. Which was so helpful. We didn’t settle, we had the sofa we wanted.
Great service and would highly recommend this store.

Mac kenzie done our order,very polite and friendly .Great customer service.

Being able to go into a store and see and test the sofa I wanted

The salesman Josh was extremely helpful very knowledgeable of his sofas, very easy to talk to without putting any pressure on myself and husband in purchasing a new sofa. He explained everything about the sofa design we were looking at and helped us make our final decision before making any agreement . We are very happy and would definitely recommend the store where Josh is working from, huge thank you to him, he’s a credit to your company

Helpful staff. Good variety to choose from. All necessary information provided. Stress free experience.

On entering we were met by a lovely , friendly gentleman Josh , I asked him to show us the Zana 3 seater sofa as we already have the recliner in the same range. He offered us a cup of tea/ coffee as we sat on the sofa , he explained about the firm cushions in foam of what we have already and he succeeded to explain everything else from time to make , guarantees to delivery details. Our overall experience today in the Pontyclun DFS store was 100% Satisfactory.

Sales person was extremely polite and helpful. I have shopped at dfs for over 20years ,always treated well .

Friendly staff, explained the options clearly. Very personable allowed us space to might the right decision for us.

There was no pressure to buy, we left to browse but plenty of help to hand when we needed it. We were helped by a very Knowledgeable staff member and a seamless, clear transaction was carried out.

Fabulous and very easy to understand and quick and easy

Excellent customer service from David. Helpful, knowledgable but not too forward or pushy. Lovely aftershave too!

Staff incredibly helpful. Very pleasant and made my experience a very enjoyable one.

We knew what we were looking for from a previous visit, Lewis at the Llantrisant store was very, knowledgeable and helpful, he arranged our order with no stress or issues, our sofas are due for delivery this week! Great service!

Great service from start to finish. I wasn’t 100% sold on a sofa, but the gentleman who helped was friendly, knowledgeable, and genuinely helpful. Help find the right sofa for us and Made the decision much easier. 👌