DFS Furniture - Llantrisant Avaliações 

3.281
O TrustScore é 5 de um total de 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have visited the Llantrisant store several times over the past few months and each time the staff have been amazing. They are polite and friendly and more importantly do not hassle you! This is th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a lovely experience buying a new sofa. We went to store to look at a sofa I'd seen online & I'm really glad I did as it wasn't the one for me. The saleman Grant was really helpful and not pushy w... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido

  • 0333 999 9831

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,9

Todas as avaliações

(3.281)

98.153 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service from Josh in Llantrisant…

Great service from the Llantrisant store - a big thank you to Josh!

21 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The Sales assistant Grant was brilliant…

The Sales assistant Grant was brilliant from start to finish, there was no hard sell ,while we were looking for our new sofas, he took his time to explore all options and insured that our final choice was exactly what we wanted. He fully explained the delivery process and schedule
A great credit to DFS

19 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great staff and sorted quickly

Great staff and sorted quickly

12 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very Professional &Very Helpful

We were met by a member of staff named David, Who was very understanding &very helpfull with our choice of purchase &the offer of a few cuppa,s went down well...

13 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dfss

Sales advisor was really helpful

11 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Impeccable service from Natasha.

I called up for advice on a sofa I was interested in. The lady on the phone I believe was called Natasha? I called around 16:20 on 17/06/26. She was amazing. Very patient and answered all my questions with ease. Very easy to talk too. I let her know I am a first time buyer and she was very kind in offering all kinds of advice. She went through all the protocols with ordering a sofa, let me know the deals they have on. Cleaning advice on the sofas such as the dos and donts. I even ended up ordering extra furnishings. She put through the order for me over the phone, it was all very smooth running. I cannot wait for my sofa for my new home, the service was impeccable.

17 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our experience from start to finish was…

Our experience from start to finish was very professional but yet felt like speaking with a friend . The staff there were not to pushy but yet very helpful with their information, we would strongly recommend DFS definitely felt in safe hands .

13 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were guided through our purchase by…

We were guided through our purchase by Gary. Excellent service and great knowledge of the product.

15 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good friendly information in a relaxed…

Good friendly information in a relaxed atmosphere.

14 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

13 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Lewis your sales man was very…

Lewis your sales man was very professional and very knowledgeable. Being an area sales manager my self I was very impressed . He was so helpful he made the sale

13 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Absolutely amazing service and so very…

Absolutely amazing service and so very helpful
Would highly recommend to anyone looking for a that extra help to find the perfect sofa.

13 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service provided by staff.

Excellent service provided by staff.
Lovely manner and prompt in dealing with our business. Never shopped in DFS previously, but will certainly do so in the future. Very pleased with the quality of your furniture and during these times it's nice to have value for money.

5 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Elizabeth,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful and knowledgeable

The staff were very helpful and informative. Gave us time and space to look around without hassle and offered great help.

11 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent in store staff

I ordered my suite yesterday and the communication with Mackenzie at the store was second to none. He was very helpful and patient during many of my questions and decision making. It was easy to change the size over the phone after I remeasured when I got home.
Hopefully delivery and after sales will be as accommodating

10 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent experience

David is very friendly and knowledgeable, it made the process smoother than anticipated. David thoroughly explained everything we needed to know, and made sure we understood the important points.

10 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice shop layout

Nice shop layout , very nice selection, great staff input , Josh and Grant , not too pushy on our visits , great explanations of products , deliveries and the payments and the aftercare

10 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Happy Customers!

Lewis served us at the Llantrisant store today and was polite, helpful and knowledgeable. We couldn’t fault the service! We came back for the second time to commit to the purchase, and it was nice that the staff remembered us visiting previously. They were attentive but respectful in letting us make decisions. We look forward to having our new sofas!

9 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Kirsty,

We're really grateful you shared this amazing 5* review. We are glad to hear that Lewis helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Grant was very knowledgeable about the…

Grant was very knowledgeable about the products and able to help us narrow down what we wanted. Excellent service!

8 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Fiona,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The young man was very helpful ( Sorry…

The young man was very helpful ( Sorry can't remember his name ).

8 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Kay,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

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