DFS Furniture - Llantrisant Avaliações 

3.281
O TrustScore é 5 de um total de 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I visited the store the store on Monday Lewis approached us and was ready polite, helpful and efficient he even made me a diagram with measurements of the sofas I liked for me to discuss with my husba... Ver mais

Avaliado com 5 de um total de 5 estrelas

No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

What a lovely experience buying a new sofa. We went to store to look at a sofa I'd seen online & I'm really glad I did as it wasn't the one for me. The saleman Grant was really helpful and not pushy w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Reino Unido

  • 0333 999 9831

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.281)

98.153 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Grant was very knowledgeable about the…

Grant was very knowledgeable about the products and able to help us narrow down what we wanted. Excellent service!

8 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Fiona,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The young man was very helpful ( Sorry…

The young man was very helpful ( Sorry can't remember his name ).

8 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Kay,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Assistant was well informed and all…

Assistant was well informed and all answered questions well. She was personable and helpful. She was not pushy and suggested discount I would be entitled to because of my disabilities.
She made shopping a pleasant experience.

9 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lewis was very polite and engaging with…

Lewis was very polite and engaging with us. There was no "Hard Sale" and he put us both at ease immediately. Lovely young man and easy to talk with. Well Done Lewis amd thank you!

9 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lewis was great.

Lewis was great.
He explained all the Finance options and even when we ordered the wrong sofa he went above and beyond to help us find the right one.
I would highly recommend Lewis at dfs in Llantrisant to my friends and family as a point of contact.

1 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Roy,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Left to browse

Left to browse, no pressure. Then I had discount ,thanks to josh.plenty of option and made a purchase!

8 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Timothy,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Personable, knowledgeable-Well presented. Lewis who served us today was…

Lewis who served us today was absolutely great at his job. Let us look around, approached to offer help, then actually helped with our decision. Explained the various attributes that were available apart from those on display, eg different legs, no castors, different trim. Lewis really listened to what was important to us and made educated recommendations.
We bought the additional 5 year cover because of his ability to make us see the value in the product, without the hard sell.
Personable,well presented, knowledgeable!

8 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Amanda,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Lewis.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really helpful and friendly staff…

Really helpful and friendly staff taking the time to show us various pieces. Even when we were between two choices there was no pressure or rush to decide.

6 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent experience …

We were left to walk around the store and try out the sofas which is what we wanted. Nothing was rushed and no one interrupted us. I felt relaxed the salesman was very patient a good listener with a houses of humour

6 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

10 out of 10

10 out of 10, Dave was amazing! So helpful very informative, highly recommend Dave to anyone else visiting the shop!

6 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Emma,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Dave.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Many thanks to Josh from DFS…

Many thanks to Josh from DFS Llantrisant for first class service and our suite has now been delivered in under four weeks and we all absolutely love it.
So refreshing not to be served by pushy sales staff.

11 de maio de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello Clive,

We are really grateful for your kind words and for sharing your experience in our store with Josh. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Knowledgable staff who dealt with my…

Knowledgable staff who dealt with my order efficiently and courteously

3 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Josh served us and he was brilliant he…

Josh served us and he was brilliant he helped and explained everything we wonted to know

3 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our experience was excellent

Our experience was excellent. The store was clean, organised and had a good flow to it. Our sales assistant Grant was exceptional and explained everything about the item down to the smallest detail. His product knowledge could not be faulted, he knew everything about each individual product. He was approachable, friendly and easy to talk to. He made us feel at ease and did not puy any pressure on us, could not fault the service. Highly recommend this store over the Swansea store. 10/10

3 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful staff

Very helpful sales staff

3 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Experience was fantastic the person who…

Experience was fantastic the person who dealt with us was patient explained everything. He helped us pick the unit we were looking for.

2 de junho de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lewis was a great help

Lewis was a great help, very knowledgeable, polite and provided a pleasant experience in assisting me in buying my new sofa. Thank you.

30 de maio de 2026
logotipo da DFS Furniture - Llantrisant

Resposta da DFS Furniture - Llantrisant

Good Afternoon,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lewis.

Kind Regards,

Jordan
DFS Customer Support

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