DFS Furniture - Longwell Green Avaliações 

3.826
O TrustScore é 5 de um total de 5

4,9

Aldermoor Way, BS30 7DA Longwell Green, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Andrew We had a really positive experience at DFS Longwell Green, thanks to Andrew. He was extremely helpful, friendly and patient throughout the whole process of choosin... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Aldermoor Way, BS30 7DA, Longwell Green, Reino Unido

  • 0333 999 9843

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.826)

99.778 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great experience in store super helpful…

Great experience in store super helpful staff and very patient especially Victor

25 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick and simple to order what we…

Quick and simple to order what we wanted.
We were served by Cody who was polite and friendly and very knowledgeable. He explained everything we needed to know about buying a leather sofa and how to care for it.

25 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Andrew had great customer service

We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was very helpful and explained the extra products available. Great customer service amd all round nice person.

23 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Bought 2 settees from dfs,longwell…

Bought 2 settees from dfs,longwell green, nice showroom, lots of furniture to choose from,spoke to victor who was very knowledgeable, was able to answer all our questions, good experience .

24 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful and polite

The staff were very helpful and polite

23 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 3 de um total de 5 estrelas

7-day delivery - not true !!

We purchased a suite which was advertised as being delivered within 7-days, this was also confirmed by Victor, the salesman, we handed over £2500, and then a received an email confirmation next day of it may be up to 2-weeks before delivery happens, feels like telling us just to get the sale and then its too late once youve paid and we just have to accept it ! Not happy with DFS !

16 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for taking the time to write us a review, we are sorry to hear your furniture is arriving later than anticipated. As the furniture is delivered via a third party courier we unfortunately do not have control over their availability and delivery dates however will feed this back to ensure improvements are made where possible.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A1 service so far

A1 service so far

22 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I knew what I wanted when I walked in…

I knew what I wanted when I walked in and Andrew was really friendly and pleasant and we had a good chat whilst he processed my purchased. Couldn’t be happier and can’t wait for the new sofa.

21 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for your kind review. We are so happy that you enjoyed your experience with Andrew in store. We hope you love your furniture when it arrives in your home.

Kind Regards,

Lorraine E
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Service from Andrew

Excellent Service from Andrew

We had a really positive experience at DFS Longwell Green, thanks to Andrew. He was extremely helpful, friendly and patient throughout the whole process of choosing our sofa. He took the time to explain everything clearly without putting any pressure on us, which made the whole experience really comfortable and enjoyable.

Andrew was knowledgeable, professional and genuinely went above and beyond to make sure we were happy with our choice. His customer service was excellent, and we really appreciated his help and kindness.

Thank you, Andrew, for making our sofa-buying experience such a pleasant one. We would definitely recommend him and DFS Longwell Green to others!

14 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Luke was absolutely fantastic

Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out what we wanted from our new sofa and how it would make our lives easier. I would recommend Luke to anyone who wanted to buy a new sofa.

20 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Luke met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff at Longwell Green was very…

The staff at Longwell Green was very explanatory, good product knowledge. Would definitely recommend them to family and friends

20 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent information from Linda very…

Excellent information from Linda very professional and friendly

20 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Super friendly and informative

We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they initially spoke to us then left us to look around rather than judging.

19 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Victor was very friendly and very…

Victor was very friendly and very helpful and told me all l needed to know about how to clean the chair so it like as good as new

18 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

service

very helpful!

18 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service, not pushy and listened to our needs very well. Looking forward to our new sofa.

17 de agosto de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards
Holly M
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais