We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Ver mais
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Veja o que dizem as avaliações
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Ver mais
A empresa respondeu
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Ver mais
A empresa respondeu
Excellent Service from Andrew We had a really positive experience at DFS Longwell Green, thanks to Andrew. He was extremely helpful, friendly and patient throughout the whole process of choosin... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Aldermoor Way, BS30 7DA, Longwell Green, Reino Unido
- 0333 999 9843
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff member was great at explaining…
Staff member was great at explaining everything in detail. Happy and great customer service. Overall a very pleasant experience
8 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The member of Staff that served us was…
The member of Staff that served us was fantastic and made the process very easy
8 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Relaxing Atmosphere
Relaxing Atmosphere
Was a very relaxing atmosphere and did not feel pressured.
Staff introduced them selfs and to have a good look around and they are there if we need them or any questions.
On finding a suitable sofa we sat and went through everything and our questions were answered and we didn’t feel rushed or pressured.
My experience was good.
7 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello Janet,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations and that you had a lovely experience when placing your order. We appreciate you sharing this review with others.
Kind regards,
Lia
DFS Customer Support
Debbie the sales lady was really helpful
Debbie the sales lady was really helpful
31 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Micky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great support from Linda in choosing…
Great support from Linda in choosing the new sofa. Given advice and support as needed. Left feeling excited!
6 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing and easy experience with the help of Victor!
Victor was a great help when ordering our sofa, he was friendly, approachable and easy to talk to. He was very factual and knowledgeable when coming to making our decisions with the options available. He went above and beyond to help us. Thankyou!
5 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Super helpful staff member
Super helpful staff member. Could ask for better service.
29 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Great service
Great service. Really friendly staff who were super helpful throughout
5 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Met a staff named Victor who was so…
Met a staff named Victor who was so warm and accommodating. Helped with sorting out our choice and made the purchase smooth. Lovely guy
4 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant.
Brilliant salesman. Helpful not too pushy. Gave us plenty of space and time answered all of our questions and gave good advice. Faultless.
4 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were looked after and our order was…
We were looked after and our order was placed smoothly in the store, thanks to the lovely team member Victor who assisted us. We are excited for our new sofa.
4 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The man what help us he was brilliant…
The man what help us he was brilliant any thing we ask him he new how to guide us expressly chosing the leather and colour. He was perfect and very knowledgeable
3 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
First the manager was very polite…
First the manager was very polite and accommodating and was very pleased of our repeat business as loyal customers the 2 other sales team were polite and helpful
2 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
Andrew was very patient with us and very good, taking the time to explain everything thoroughly
1 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
Went to purchase a 2 seater sofa & chair, had in mind what I wanted, Linda was so helpful!! None of this pushy sales stuff, really listened & was very knowledable! So helpful & nothing was too much trouble. Spent time going through everything! Would highly recommend.
1 de agosto de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Luke who served me and supported me through navigating the buying of a sofa was great. He fully explained the whole process thoroughly and I would recommend DFS to my friends and family.
23 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
The sale person was very helpful
The sale person was very helpful, telling us all about the three piece suit, she was very helpful
30 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience
We had a great experience looking around made our choice with no pressure can’t wait for our sofa and chair to be delivered thanks DFS
22 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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