DFS Furniture - Paisley Avaliações 

10.495
O TrustScore é 5 de um total de 5

4,9

Washington Road, PA3 4EP Paisley, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Heather (my birthday twin!) was so helpful and friendly. She had the perfect balance of giving us time to look around but being available to answer any questions we had, and was really knowledgeable a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We found Ian in the Paisley store to be a lovely sales person to deal with meaning we returned to purchase instore rather than buy online as he had given us so much help. He was very knowledgeable abo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had a really lovely experience in DFS Paisley, I was made to feel welcome by Koray who helped me from start to finish. It felt like a chilled atmosphere, and didn't feel like I was being pus... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(10.495)

100.017 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Staff

Staff, service, customer service.

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sales azsistant heather was extremely…

Sales azsistant heather was extremely helpful and put us at ease' we will defo come back to same store to buy next suite for our house' heather deserves all the praise we give her.
Paisley store

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Heather met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing customer service.

Christine was a credit to your company.
She made me feel valued as a customer and was very sincere about it.
She knew what she was doing and also helped me when I was disappointed that I couldn't get the colour (via your QR code) I wanted for my sofa and said I could get the colour so happy to have this colour.
I will tell my friends and family to come to DFS as the customer service from Christine was amazing.

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Christine met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great dfs experience

Joanna was apologetic for our wait as store was busy, she listened to what we wanted and advised us accordingly. Joanna was very pleasant to deal with and made our experience all the better.

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly

Friendly, polite staff. Good stock knowledge and quick easy to order. Good experience overall.

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service, made the process super easy and stress free

1 de agosto de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you for your kind feedback.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

No hard sell I had been in the Paisley branch a few…

I had been in the Paisley branch a few times looking at the new Falcon, before finally deciding to go ahead and purchase it. Had a lovely conversation with Lavina. Her knowledge of the product was impressive. Although she was on a commission basis, there was no hard sell, she wanted to make sure I was totally happy with my purchase before proceeding. Thank you.

31 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I made a purchase with the help of…

I made a purchase with the help of Christine, she was friendly, very knowledgeable about the products, non pushy with the add-ons, and was extremely patient with me. She gave me time and space to make my decision, and made the whole experience a lot more pleasant than I’d expected it to be.
The store itself was clean, and had a nice atmosphere

31 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

TV Room Sofas

My wife and myself visited the Paisley store for the first time and very impressed with the internal design features of the store containing a large selection of furniture.
We made contact with a member of the staff called Sahid who was smartly dressed and respectful to us and very informative with the products on show.
In our case we wanted to purchase a two and three piece sofas.
Sahid was very helpfull and respectfull answering all our questions and we felt confortable with no pressure to complete our purchase.

31 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff member was 10/10 couldn't have…

Staff member was 10/10 couldn't have asked for anyone nicer. The fact I turned up 10 mins before closing and the girl was amazing im sure her name was johanna ( mega apologies if ive got the name wrong ) took the time to process my order without any hassle had the biggest smile, just genuinely pleasant and can't recommend her enough. Retail shops wouldn't be F****D and wouldnt be relying on online if we had more people like Johanna on the front line

30 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine E
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Extremely friendly helpful staff.

Extremely friendly helpful staff.
Good experience.

29 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service Derrick doing very…

Very good service Derrick doing very good also satisfying with dfs

29 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Positive shopping experience

Came in just to see if the sofa I had viewed online looked good in real life and found it was actually on sale in the clearance section so decided to just go ahead and buy it. It did take a moment to find a member of staff on the shop floor but once I did, they were great. Anara was super helpful and explained the whole process clearly as well as just being generally friendly and chatty whilst we went through things. Noticed a few marks on the sofa and Anara kindly advised she would have a look at trying to remove these before the item was shipped - her colleague who helped sign off the exchange had advised that the item was sold as seen and didn’t seem as bothered by this so I felt Anara really went above and beyond in her customer service here. Overall a very positive experience.

26 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine E
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were great!

Staff were great!

20 de julho de 2026
logotipo da DFS Furniture - Paisley

Resposta da DFS Furniture - Paisley

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

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