I had a really lovely experience in DFS Paisley, I was made to feel welcome by Koray who helped me from start to finish. It felt like a chilled atmosphere, and didn't feel like I was being pus... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Sadiq dealt with us today , he was very helpful helping us choose what we wanted.Sadiq was polite throughout the visit , he didnt rush us in any way , once we picked the sofa he explained everything f... Ver mais
A empresa respondeu
Heather (my birthday twin!) was so helpful and friendly. She had the perfect balance of giving us time to look around but being available to answer any questions we had, and was really knowledgeable a... Ver mais
A empresa respondeu
We found Ian in the Paisley store to be a lovely sales person to deal with meaning we returned to purchase instore rather than buy online as he had given us so much help. He was very knowledgeable abo... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Washington Road, PA3 4EP, Paisley, Reino Unido
- 0333 999 9792
4,9
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Derek was very helpful with our…
Derek was very helpful with our purchase today.
Made our experience very easy toda
22 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
New Sofa from DFS.
From the moment I walked into the store and asked for help, Ruairidh looked after me. I found the perfect sofa bundle and with Ruairidh's help I was able to confirm it would be the perfect fit for my house and concluded the purchase online after after I had checked my my measurements at home. Ruairidh kept me informed of everything at all stages by calling me and confirming all details.
22 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Sofa buying made easy
Plenty of choice and knowledgeable sales staff.
Made the whole process easy.
22 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Knowledgeable and friendly
The girl who helped me today was very knowledgeable and friendly.
22 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
A happy successful experience
The advisor was knowledgable . She showed us suites that suited our needs and made sure we were happy with our choice. She was patient and explained everything clearly.
21 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello Jean,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Derek did a good job and we are pleased…
Derek did a good job and we are pleased with our orders
21 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Called into Paisley store for a new…
Called into Paisley store for a new sofa. 2 seater and 3 seater reclyners.
Met at door by Ruraidh who was polite and courteous.
Explained what was after and directed to displays and left to wander once I had found what I was looking for sought Ruraidh who explained the deals available and option plans.
Quick n easy without a heavy sales pitch
Ist class service.
21 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy to shop with no pressure and help…
Easy to shop with no pressure and help was at hand if required
20 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello Mr Nyamakanga,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The salesperson
11 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Ash
Excellent service from Ash. Very knowledgeable and explained everything to a high standard.
A pleasant shopping experience.
20 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Was made very welcome
Was made very welcome. No hard sell but he didn't need to cause I went in with a specific purchase in mind.
12 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello Cat,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Paisley
Hello Joyce,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Good start but not good service afterwards
Salesperson pleasant and took care with us. Problems started when the Sofas arrived, not setup as promised, just delivered, one missing legs and the easy gliders for both missing. Legs arrived nearly 4 months later. Still waiting for the gliders. Offered £27 refund for the gliders. Disappointed with this.
54ZDS9420_2P
30 de dezembro de 2025
Avaliação não solicitada
Resposta da DFS Furniture - Paisley
Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.
I apologise that you do remain unhappy, the offer for a partial refund was purely as a gesture to say sorry. I can see the store manager has tried to call twice since to discuss this further with you but we were unable to reach you. If you do wish to discuss this with you direct, please do not hesitate to get back in touch.
Kind regards,
Lia
DFS Customer Support
The lady who assisted us was very…helpful and reliable
The lady who assisted us was very helpful and reliable. She gave us excellent advice on everything we asked about and was focused on her work.
19 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Levina was excellent
Levina was excellent
Great Salesperson , talked you through all aspects of the suite and options .
Thoroughly recommend dealing with her , a pleasure .
19 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seller remembered all information from…
Seller remembered all information from first visit. Pleasant and professional
12 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
A great range of sofas
A great range of sofas, all beautifully designed with great colours and the guy that seen to us was very nice and helpful, I like the quality of DFS so this is my 3rd sofa off them would highly recommend
11 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Saeed was very polite and knowledgeable…
Saeed was very polite and knowledgeable about the sofa we were looking to buy. excellent customer service.
18 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lavinia was amazing from start to…
Lavinia was amazing from start to finish
Very friendly and professional
Nothing was to much trouble
It was a hassle free purchase and first class service from her very pleasant and welcoming person
18 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic range to choose from and…
Fantastic range to choose from and excellent customer service in store.
16 de julho de 2026
Resposta da DFS Furniture - Paisley
Hello David,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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