DFS Furniture - Plymouth Avaliações 

4.097
O TrustScore é 5 de um total de 5

4,9

Longbridge Road, PL6 8LX Plymouth, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everyone was so helpful and kind, making sure I knew all of the options to make an informed decision. Special mention to Brooke for being so wonderful, she showed me around the entire store to help me... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.097)

93.853 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The young lady who served me was very…

The young lady who served me was very professional. I got exactly what I wanted straight away. I am very pleased.

17 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Becca (apologises if I spelt your name…

Becca (apologises if I spelt your name wrong) was absolutely amazing from start to finish. They were so informative, they were kind when I thought I was talking too much. Becca listened to me and gave me all of the best information and recommendations. Thank you so much

16 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Very helpful. Friendly. Made it very easy to order just what we needed. Would definitely recommend. Thank you

16 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely and friendly staff

Lovely and friendly staff

15 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick service

Quick service, no pressure to buy, very pleasant staff

15 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Matt made it easy and quick and we understood everything that we needed 100% service we was very happy with the whole process.

12 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello Sharron,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really friendly helpful a…Great place to shop

Really friendly helpful a knowledgeable. Explained everything and ensured we were happy with everything before e made the purchase

11 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello Barrie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Matt was very helpful and friendly

Matt was very helpful and friendly. Did not push but made great suggestions after finding out what I wanted in a sofa. Left feeling happy with my selection

10 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello Janice,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, from first look to booked appointment and purchase.
Sales staff very knowledgeable and made whole process seem effortless.

10 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello Peter,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lady called Rebecca in the shop in…

The lady called Rebecca in the shop in Plymouth was extremely helpful without being pushy. She was knowledgeable about the products and, because of this, was able to find us an alternative to our original choice which they didn't have in the colour we wanted. The delivery and finance was fully explained and easily arranged. Would definitely request Rebecca when we go back for the sofa Bed we like!

9 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Greeted then allowed time choose

Greeted then allowed time choose. Assistant was very well informed and made sure that everything was correct before putting the order through.

9 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Looking for a chair recliner.

We were allowed to browse,but if we needed help, she was around, we saw a chair we liked and had help from Becca, she was lovely,helpful,and full of knowledge, Becca was professional and very pleasant young lady,we were very pleased with our chair shopping today, and made very easy by your lovely helpful assistant Becca.

9 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sales person was very helpful and made…

Sales person was very helpful and made the purchase very easy and smooth. Will definitely purchase again from DFS.

9 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Amazing customer service. Made us feel really comfortable. Finding our sofa was a breeze even with 4 kids! Would recommend.

8 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly and professional

very professional friendly and knowledgeable about what we wanted .
whole thing was easy from start to finish

8 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Experience counts

The experieced member of staff ( sorry misssed her name) was totally wow on her customer service from start to finish. Very welcoming. Helpful with our decision making and spot on with all details. Credit to her for making the time we were there delightful. Thai you10/10

7 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were welcomed by Helen & Brooke…

We were welcomed by Helen & Brooke dealt with us. Helen offered up a hot drink. Brooke was so friendly and knowledgeable and had great customer service skills. A great asset to the team.

5 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really helpful and friendly staff

Really helpful and friendly staff, plus lots of choice for a suitable sofa

6 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great staff very helpful

Great staff very helpful

4 de agosto de 2026
logotipo da DFS Furniture - Plymouth

Resposta da DFS Furniture - Plymouth

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

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