The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Ver mais
My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Ver mais
A empresa respondeu
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Longbridge Road, PL6 8LX, Plymouth, Reino Unido
- 0333 999 9768
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Brian couldn't have been more helpful
Brian couldn't have been more helpful, explained everything.
12 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Brian looked after us well
Brian looked after us well. No pressure sales as I have had before. Nothing was a rush and happy to just chat. Drinks supplied and gave us plenty of time to ask questions. An excellent experience
11 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Brian couldn't have been more helpful
Brian couldn't have been more helpful. He went into great detail about the sofa and the agreement and was able to answer any questions I had. He was very patient with me.
9 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello Anne,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Staff had a perfectly balanced…
Staff had a perfectly balanced approach- offering help & assistance without being over pushy.
8 de julho de 2026
Resposta da DFS Furniture - Plymouth
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
"Absolutely fantastic experience!
"Absolutely fantastic experience!
Professional, friendly, and very helpful service. Everything went smoothly - fully deserve 5 stars!"
8 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I love the furniture
I love the furniture, with all the features I picked for comfort. it looks great in the room. There was one oversight on my part on purchase & that was not realising that the recline control was lower than comfortable & I now wish I’d asked about an extension lead as I’m short & so are my arms.
14 de setembro de 2025
Resposta da DFS Furniture - Plymouth
Hello Lorraine,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello Zoe,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Dfs salesperson
Moira was the assistant and she was so helpful,polite, respectful and courteous and went above and beyond to our needs
6 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello Phil,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Review feedback.
The sales assistant was highly professional, friendly and didn't pressurise us.
She took time to explain all that was necessary and encouraged us to ask questions.
She is a really lovely young woman and a credit to your company.
5 de julho de 2026
Resposta da DFS Furniture - Plymouth
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Lovely sales assistant wasn’t pushy for…
Lovely sales assistant wasn’t pushy for us to purchase also she remembered us when we looked last time before moving returned to store to be greeted by the same assistant when we moved into our new home to purchase what we looked at 1st time . She was really helpful and thorough with the sale and she didn’t rush as at all great service
5 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
It was really easy to buy in store
It was really easy to buy in store! They went through all our options and we were in and out in less than an hour!
5 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good experince especially to the staff…
Good experince especially to the staff who help us through our purchased
Staff willing to extended their hours just to accomodate us
Thank you Liam
4 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Good experience are knowledge
The experience are knowledge of the salesperson today made the process smooth and simple with good explanations and the options were made clear without feeling pressurised.
4 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Liam was very helpful!
4 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Really pleasant staff
Really pleasant, knowledgeable and helpful staff, no hard selling technique.
4 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello Wendy,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff were incredibly helpful and…
The staff were incredibly helpful and knowledgeable of all their products. I could not fault them for their hospitality and service.
13 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Great service very knowledgeable
Great service very knowledgeable, polite and friendly
3 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello Suzanne,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful
Brian was very helpful when I was choosing new sofas. He showed me what the colours would look like on the big screen which was brilliant as they were more true than on the website.
He also gave me advice on the cushion fillings as well as the feet on the sofas and the eaziglides.
Overall a very good experience.
Thank you
1 de julho de 2026
Resposta da DFS Furniture - Plymouth
Hello Sarah,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Brian.
Kind regards,
Lia
DFS Customer Support
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