The staff in the shop were courteous and polite and did not apply any pressure in the sales transaction. Liam was very calm and clear and was helpful when we were going through options and changing ou... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We had a wonderful experience with Liam from DFS. He was extremely helpful, dedicated, and provided excellent customer service throughout the whole process. He took the time to explain everythin... Ver mais
A empresa respondeu
My partner and I visited on a Friday evening and we picked out the sofa we wanted. We were approached by Brooke who confirmed there were a few options for us. Brooke was really friendly and took us th... Ver mais
A empresa respondeu
We were looking to replace our Red Sofa and found one we liked in DFS Plymouth. The person that served us was called Liam and he was so patient with us and he made sure that all of our wishes for th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Longbridge Road, PL6 8LX, Plymouth, Reino Unido
- 0333 999 9768
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Today me and my partner came into…
Today me and my partner came into purchased a new sofa and had a fantastic experience. The lady who helped us was incredibly friendly, welcoming, and knowledgeable from the moment we arrived. She made the whole process so easy and stress-free, answering all of our questions and helping us find exactly what we were looking for. Excellent customer service and a real credit to the team. Thank you for making our sofa shopping experience such a pleasant one! Annoyingly we didn’t catch her name but at a best guess she was either American or Canadian?
17 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Friendly service on a busy day.
16 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
I spent an hour or so with the very
I spent an hour or so with the very helpful and professional Moya.
She was very knowledgeable and patient letting me operate the recliners.
She explained the differences in the leathers and the care package, and mentioned the gliders making it easier to move the sofas. I did not feel pressured during my visit and was happy to make a purchase. I would not hesitate to recommend DFS
16 de junho de 2026
Resposta da DFS Furniture - Plymouth
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards
Vanessa
DFS Customer Support
Great experience at DFS today
Great experience at DFS today. Brian was incredibly helpful and friendly. Really appreciate his excellent customer service. Thank you, Brian!
14 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
The sales man Brian from the Plymouth…
The sales man Brian from the Plymouth branch was absolutely amazing with us
14 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Moya at the Plymouth branch was…
Moya at the Plymouth branch was fantastic and spent a lot of time with me over a couple store visits to make sure I got the correct sofa and layout to suit me! Herself and Helen (store manager) were brilliant to deal with. Will be back again for the next one! Thanks
8 de junho de 2026
Resposta da DFS Furniture - Plymouth
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Moya.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello Peter,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Just bought a sofa and couldn't be…
Just bought a sofa and couldn't be happier with the experience. The team was incredibly friendly, helpful, and completely transparent with pricing and delivery times. Highly recommend!
9 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Very good experience no information was…
Very good experience no information was left out and everything was explained.
7 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello Luke,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic customer service throughout
Fantastic customer service throughout. Informative, polite and very friendly staff members. Very helpful and extremely happy with our sofas.
7 de junho de 2026
Resposta da DFS Furniture - Plymouth
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service very helpful staff…
Brilliant service very helpful staff couldn’t be happier with my purchase
Thank you
6 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Helpful and knowledgeable staff
The wonderful member of staff was extremely helpful and very informative. Lended us a tape measure and talked us through caring for our sofa
1 de junho de 2026
Resposta da DFS Furniture - Plymouth
Hello Jake,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Brian was such a lovely man who dealt…
Brian was such a lovely man who dealt with us, no hard sell, great knowledge and helped us choose easily , very friendly and chatty .
31 de maio de 2026
Resposta da DFS Furniture - Plymouth
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
DFS Feedback on customer care
Good proffesional and friendly service. Excellent customer care from the salesman who sold us our sofa bed. Apologies for not remembering his name but he has a couple of cats...🙂
31 de maio de 2026
Resposta da DFS Furniture - Plymouth
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Plymouth
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Brian who was helping us
Brian who was helping us, amazing help and made the experience great
30 de maio de 2026
Resposta da DFS Furniture - Plymouth
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service was excellent
Customer service was excellent, very knowledgeable staff member who dealt with our questions with great professionalism. Pleasure to deal with.
30 de maio de 2026
Resposta da DFS Furniture - Plymouth
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
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