DFS Furniture - Preston Avaliações 

6.884
O TrustScore é 5 de um total de 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We where given time to stroll round the store to have a look without being pounced on. We where then approached be Mo. One of the sales advisers. He was very polite helpful and informative. He was hap... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Zayd. Great support and advice throughout the hour we spent reviewing our options on a corner suite and bed settee from which we purchased both. Also helped with different cushi... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From going into the store and coming out it was exceptional service. Not pushy at all. They explained everything clearly and made our purchase straightforward. Would not hesitate to use DFS again, ver... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.884)

100.311 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Top notch service

We were greeted at the door by a lovely man called Denzel. He told us the layout of the shop and where we could find what we were looking for.
On picking our sofa Denzel was there again to take us through the sales process. What a top man! So pleasant and easy to talk to. Thank you Denzel!

24 de julho de 2026
Avaliado com 5 de um total de 5 estrelas

No pushy sales people. Helpful staff when you needed them.

What was really great was that you got time to look around without being hounded by sales people. We had visited a few other well known sofa stores before hand and was put off by sales people showing us sofas that they wanted to sell rather than what we needed. We were acknowledged and asked if we needed help and left to explore at our own pace until we wanted them.

23 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Denzel was fantastic!

Denzel was fantastic and very helpful!
If anyone was going to go to DFS at Preston Docks they should definitely speak to him, lovely guy.

19 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Top draw quality!

Effiient customer service. Thank you!

17 de janeiro de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Zayd

Fantastic service from Zayd. Great support and advice throughout the hour we spent reviewing our options on a corner suite and bed settee from which we purchased both. Also helped with different cushion options from other suite ranges.

22 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A good shopping experience

From going into the store and coming out it was exceptional service. Not pushy at all. They explained everything clearly and made our purchase straightforward. Would not hesitate to use DFS again, very attentive.

22 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A great experience

A great experience with the salesman who helped us. He let us know that he was there and left us to browse at our own pace and was not pushy. He was very knowledgeable and extremely helpful.

17 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We where given time to stroll round the…

We where given time to stroll round the store to have a look without being pounced on. We where then approached be Mo. One of the sales advisers. He was very polite helpful and informative. He was happy to indulge us going back and forth from one to another sofas. He gave us good advise and information about both. He went to get a measure to help us with sizes. We felt comfortable and relaxed .. Great shopping experience.

21 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were welcomed and your Preston store…

We were welcomed and your Preston store by Denzel . Who actually ran over to open the doors for us . Which was a nice touch . Very pleasant employee. We didn’t feel hassled or rushed . Once we found sofa we wanted we called Denzel back who was only to thrilled to help . Order placed and delivery on 12 weeks

20 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

It is really appreciated that you took the time out to share your kind words. We are glad to hear helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer experience

Denzel was an absolute pleasure to deal with when helping us purchase our new sofa. He was extremely knowledgeable, helpful, and made the whole experience enjoyable and stress-free. His friendly approach and excellent customer service made a real difference, and we couldn’t be happier with the experience.

19 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sarah was the best

Sarah was really great and knowledgable. She understood what we wanted and provided excellent service

18 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful

Helpful, knowledgeable friendly staff.
Great selection

18 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Friendly staff, no sales pressure, quick service

18 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, everything explained well. Lots of choice.

18 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Greg in the Preston store was super…

Greg in the Preston store was super knowledgeable & helpful… he made our shopping experience easy & straightforward

12 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly service

5 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ibi was very helpful

Ibi was very helpful. He offered assistance as soon as we entered the store and showed us the sofa’s which most fitted our needs. He left us to look around and wasn’t at all pushy. He was friendly and knowledgeable and helped us reach a final decision

12 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick

Quick, simple and easy. The staff leave you alone but help you when needed which is my preference!

12 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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