DFS Furniture - Preston Avaliações 

6.953
O TrustScore é 5 de um total de 5

4,9

Mariners Way, PR2 2YN Preston, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Got free delivery because I spoke to the manager who invited me to have a deal put in place. When asked if I was paying in cash, he offered a deal. And i was buying £2,000 worth of items. Brilliant qu... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.953)

95.883 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Greg was very helpful and speedy

Greg was very helpful and speedy. Very good customer service

2 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

2 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service in store

Great customer service in store, efficient and helpful. We’d shopped around but went back to dfs and got exactly what we wanted. And in the sale!

31 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely service

Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted , been good advicer and helped us with all the details, he is the best! I highly recommend him if you want to buy any DFS furniture in Preston!Thanks

20 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sophia 3 seater

I visited the preston store Saturday afternoon with an idea of what I wanted in mind,the staff listened to what I wanted and pointed me in the right direction,but also giving me space to look around and try out all sofas.Then when I found what I was looking for Lee was there to help me with questions I had,and take me through the buying process, and essentially I bought the sofa,was a pleasant experience,happy with what I chose and the service I received

1 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful salesman

Very helpful salesman. I am in a wheelchair and he listened really well to our needs. Showed us some options and pointed out other suites that he thought would be suitable for our taste and my needs. We eventually settled on one and he explained everything well and clearly.
Delivery will be in 2 weeks which is also an huge bonus.
Our experience was very good, which is vastly different from my previous experience of DFS, that put me off returning for years.
I just hope that the product lasts when received.

1 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, knowledgeable and not at all overwhelming. Lovely manner, polite and respectful

1 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for sharing your kind feedback with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant service as always

Brilliant service as always. We dealt with a mix of Sarah, Ian and another guy that I can't remember his name - kian? Sorry! We have only ever got our sofas from here and wouldn't go elsewhere. Thank you so much. Can't wait to get our sofas!

1 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kian met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The Team at Preston branch were…

The Team at Preston branch were amazing, no one hovered over us which allowed us to walk round the store comfortably , but we could also see the staff around the store ready to help us if we needed it. When we made our choice the staff were so helpful explaining clearly what options we could choose from, I can honestly say from walking into the store to walking out it was a excellent experience and would highly recommend to anyone to choose DFS Preston, thankyou guys

1 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, explained everything to us in detail. Answered questions we had. We made a great choice on a corner sofa. Look forward to receiving it.

1 de agosto de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick and easy ordering

Sarah at DFS on Preston Docks was so helpful and knowledgeable. She was very approachable and friendly and made ordering in store easier than online.

31 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Sarah.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Kieran provided an excellent service

Kieran provided an excellent service - he remembered me from visiting the store a few days earlier and was more than happy to help with my decision making.

31 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Kieran.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We found the sofa we were looking for…

We found the sofa we were looking for ,the gentleman was so very helpful as we wanted a diferent fabric and colour he gave us options of both and made our choice he was brilliant so we now are awaiting our new sofa we know we have 3 months to wait but it will be worth the wait ,thankyou to the lovely gentleman at DFS

31 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sarah was super helpful

Sarah was super helpful. She understood our needs and guided us to the best product

31 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Knowledgeable & friendly staff

Knowledgeable & friendly staff. Great customer service. Purchase went smoothly & efficiently.

30 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The salesman that assisted me (Denzel)…

The salesman that assisted me (Denzel) was outstanding at the Riverway branch and what a lovely fella!
His knowledge of the products is excellent and I will definitely recommend everyone to visit and have the experience that I had

24 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Denzel met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great

Really helpful and friendly. Created such a calm experience for us

25 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello Georgia,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service at Preston DFS

Just bought two 3-seater Leather sofas from Preston DFS. Excellent customer service, we had a lovely gentleman called Denzil that helped us get the right sofas. I highly recommend Preston DFS.

21 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Denzel in store at Preston was very…

Denzel in store at Preston was very helpful and friendly

20 de julho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello Ian,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

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