We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Ver mais
A empresa respondeu
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Ver mais
A empresa respondeu
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Mariners Way, PR2 2YN, Preston, Reino Unido
- 0333 999 9753
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Daniel was very helpful with sorting my…
Daniel was very helpful with sorting my order for me, would recommend DFS
16 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Greg in the Preston store was super…
Greg in the Preston store was super knowledgeable & helpful… he made our shopping experience easy & straightforward
12 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Preston
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ibi was very helpful
Ibi was very helpful. He offered assistance as soon as we entered the store and showed us the sofa’s which most fitted our needs. He left us to look around and wasn’t at all pushy. He was friendly and knowledgeable and helped us reach a final decision
12 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Quick
Quick, simple and easy. The staff leave you alone but help you when needed which is my preference!
12 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service would highly…
Excellent customer service would highly recommend
12 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Preston
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
It took me ages to decide but Jamie was…
It took me ages to decide but Jamie was very patient and gave me time. Excellent service thank you
11 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Kieran explained everything very clearly
11 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Fantastic helpful staff
Fantastic helpful staff, give the man a pay rise, couldn't be anymore helpful 10/10 customer service
11 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you for sharing your positive review with us.
Kind Regards,
Holly M
DFS Customer Support
Very professional
Very professional, answered all our questions and were not intrusive whilst we were browsing.
11 de julho de 2026
Resposta da DFS Furniture - Preston
Hello Peter,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Staff were friendly and knowledgable
Staff were friendly and knowledgable , went through all the options and allowed us time to consider what was available and what we needed. A positive experience and friendly staff .
10 de julho de 2026
Resposta da DFS Furniture - Preston
Hello Sarah,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Lee the sales assistant was brilliant made us feel at home
Lee the sales assistant was brilliant
10 de julho de 2026
Resposta da DFS Furniture - Preston
Hello Damon,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Denzil was extremely helpful and…
Denzil was extremely helpful and knowledgeable on the fuzzy sofa ordered and really helpful with measurements of the previous sofa and new sofa and spent time to run through all my queries and answer them immediately. I’m ever so pleased with the service recieved and found his help and guidance far better than in store experience as this was so much easier to figure out via a video call so we could discuss room measurements as we as the sofa dimensions and features. Thank you Denzil you have been a pleasure to speak to.
10 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
We're really grateful you shared this amazing 5* review. We are glad to hear that Denzil helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
I was left alone to go round the store…
I was left alone to go round the store and see what was available, a non pushy salesman asked my mum and I if we would like a coffee whist browsing, which was lovely
When it came to the decision the salesman was very patient and helpful.
A discount and some freebies added, to what was an easy sale for them but the experience was great
9 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Preston
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Preston
Hello Sarah,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great people who are friendly and give…
Great people who are friendly and give you a warm relaxed feeling.
7 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Preston
Hello Ms Sanders,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
My experience overall was very…
My experience overall was very good,,the man who dealt with us was very nice and chatty and very helpful,,made sure we had every detail possible and even offered us a hot chocolate,,I would definitely recommend dfs,,oh annd the manager was great too……
6 de julho de 2026
Resposta da DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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