DFS Furniture - Preston Avaliações 

6.973
O TrustScore é 5 de um total de 5

4,9

Mariners Way, PR2 2YN Preston, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were looked after by Denzel in the Preston store, he was really helpful and we never felt pushed or rushed. The other staff were also helpful in pointing out similar models that we had seen online,... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were allowed to wander freely throughout the store until we reached the point where we had decided. At that point we found a member of staff who was excellent in the way in the way he dealt with us... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great experience as always. With great help from Zayd we chose and bought a sofa that meets all our expectations . I can't wait for it to stand in my living room. Thank you Zayd for your professio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(6.973)

97.647 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

A warm welcome

A warm welcome from all the guys here. Not pushy at all. If you know what you want in advance they won't try to sell you a more expensive item. They really made me and my son feel at home. I got great advice and they impressed me with their customer care. I had a great laugh with them too. I even got a very nice latte. I might go back for a chat and a coffee. Beats Costa. 🤣

20 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had the postcodes of several sofa…

We had the postcodes of several sofa shops in the sat nav ready to do a thorough shop, but Denzel was so lovely we purchased there and then. Don't lose him!

20 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Denzil was a great sales person-…

Denzil was a great sales person- knowledgeable, helpful and very welcoming. He knew everything there was to know about our tech sofas, and we’re excited to get them home! A good experience all round.

20 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful staff

19 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very happy!

Jamie was very down to earth and patient and greeted us as soon as we walked in. We ended up ordering my dream couch and he was so knowledgeable with explaining how the process will all work with ordering/delivering and exactly what our money was going towards. We ended up leaving with more than we came in for. Thanks Jamie!

17 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Welcoming staff

Experience and welcoming staff.
Knowing there products.
Keeping updated emails on delivery dates.

9 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Excellent staff - very helpful and able to assist with full product knowledge in a friendly manner. There was no pressure, just great customer service.

16 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely welcome

First of all the staff, Denzel greeted us when we arrived and was not pushy. We knew exactly what we wanted online but needed more information.
Denzel gave us lots of information on the leather chairs we were buying, showing us swatches on different leathers and giving us tips that we would not have learnt otherwise by buying online, Ian his manager was very informative as well. It was nice to do a face to face and enjoyed a coffee with them too. This is our third purchase and couldn’t praise DFS enough. Anne and Peter

16 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

We where left to browse the store with no pressure from the sales team. We approached Denzil for advice, he was absolutely brilliant, and again no pressure. He was so polite, he answered all our questions and explained everything in great detail.
This was a major factor in our decision to purchase from DFS, he is an asset to your company and a pleasure to do business with.

16 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Afternoon,,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Denzil.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Left alone whilst browsing

Left alone whilst browsing, and then staff were attentive once needed.

7 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice experience

I was greeted on entry, there was no pressure sales, I knew what I wanted, and respected throughout my visit

15 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly no sales pressure and…

Very friendly no sales pressure and very honest

1 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a brilliant experience!!

We had a brilliant experience ordering our new sofa here. The team member who looked after us was incredibly helpful, friendly, and made the whole process really fun. Highly recommend!

15 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Denzo made the whole thing the easiest…

Denzo made the whole thing the easiest experience ever
Left us to it and then had amazing information

14 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The Salesman Gary was great…

The Salesman Gary was polite non intrusive and well informed
listened to our questions and gave good advice

7 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for sharing your positive feedback with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We came into DFS for a browse but…

We came into DFS for a browse but ibby's wonderful customer skills enticed us into making a purchase. He was incredibly helpful and made the whole transaction so easy and stress free for us. 10/10 service.

14 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent!

Excellent, professional and friendly support from Mo, and from Grant. A very pleasant purchasing experience - exceeded expectations.

14 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Kieran was very helpful and asked us…

Kieran was very helpful and asked us questions to ensure we got exactly what we wanted to buy.

14 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ibby helped us make the decision on our…

Ibby helped us make the decision on our dream sofa. He was helpful and provided great knowledge on what was best for us. Will definitely recommend him and dfs!

14 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent staff

Excellent staff, great service and a variety of sofas in store.

14 de junho de 2026
logotipo da DFS Furniture - Preston

Resposta da DFS Furniture - Preston

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais