DFS Furniture - Romford Avaliações 

4.375
O TrustScore é 5 de um total de 5

4,9

Colchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Reino Unido

  • 0333 999 9796

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.375)

99.255 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I had a very pleasant experience at DFS…

I had a very pleasant experience at DFS while purchasing my sofa. The lady who assisted me was extremely honest, polite, and professional throughout the entire process. She explained everything clearly, answered all my questions patiently, and made sure I understood all the options available before making my decision.

Her friendly attitude and genuine honesty made me feel comfortable and confident with my purchase. Excellent customer service like this makes a big difference, and I truly appreciate her support. I am very happy with both the service and my purchase. Thank you for such a wonderful experience.

2 de maio de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Store

The salesperson. Was helpful and all the staff very friendly. We have bought our last 3 sofas from DFS

2 de maio de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at DFS, we can’t wait to deliver

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Helpful, informative and overall excellent customer service from Mr. Adil

27 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS staff were very helpful and…

DFS staff were very helpful and informative

28 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent Service

There was a very good range of sofas on display in the showroom, and the salesman (Khan) was very helpful and knowledgeable about both products we were interested in. He took us through the order/delivery process, explaining everything clearly and thoroughly and answered any questions we had. He certainly made the process very easy and was a pleasure to deal with - DFS are luck to have such an excellent salesman.

27 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service

26 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you for your lovely feedback.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mr khan was very helpful

Mr khan was very helpful, explained everything in details
Thank you again

26 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

New furniture

We had a really great experience purchasing our furniture from DFS. The staff were friendly, welcoming, and incredibly helpful throughout the whole process. They took the time to answer all our questions and made choosing the right sofa and arm chair feel easy and stress-free.

25 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The assistant was very helpful

The assistant was very helpful. The showroom was clean and welcoming

22 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We liked the layout off the shop ,all…

We liked the layout off the shop ,all bright and tidy ,the staff were very helpful,especially Khan ,he was polite and very friendly and helped us with our choice so thankyou Khan

24 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Professional

Professional, knowledgeable and friendly staff.

Nicola at DFS Romford was excellent.

22 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great selection of furniture

Every thing staff was so helpful and generous with their time

22 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience …

The girl that served us was very kind and professional!

22 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great wonderful customer service and…

Great wonderful customer service and warm welcome

21 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Caroline was very friendly

Caroline was very friendly, welcoming, helpful and knowledgeable.

20 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Good morning Mr Hurst,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The most pleasant experience at DFS

We recently purchased a sofa from DFS and had such a great experience thanks to Faisal Khan. From the moment we arrived, he was welcoming, patient, and incredibly helpful. He took the time to explain everything clearly, making sure we felt comfortable and informed throughout the whole process.
We actually arrived quite late, close to closing time, but Faisal never made us feel rushed. Instead, he went above and beyond by staying with us and ensuring we were completely happy with our choice before finishing for the day.
It’s rare to come across such genuine and attentive customer service, and it really made a difference to our experience. A big thank you to Faisal for making what could have been a stressful decision feel easy and enjoyable!

20 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Good morning Kay,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Service provided by Nicola was very…

Service provided by Nicola was very professional and helpful

20 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful salespeople

12 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I visited the DFS store in Romford

I visited the DFS store in Romford, Gallows Corner Retail Park to buy my first sofa and Veronica was the person that helped me. She was very friendly and explained everything in great detail. I would recommend anybody to find her in the store if they are ever going there. Great experience!

15 de abril de 2026
logotipo da DFS Furniture - Romford

Resposta da DFS Furniture - Romford

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

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