Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoColchester Road, Unit 4,Gallows Corner, RM3 0AD Romford, GB
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Veja o que dizem as avaliações
We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Ver mais
A empresa respondeu
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Ver mais
A empresa respondeu
I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Reino Unido
- 0333 999 9796
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great service! Mr. Khan handled everything quickly and with a positive attitude. I really appreciate it. He was very friendly and explained everything clearly
Great service! Mr. Khan ( Harold Wood )handled everything quickly and with a positive attitude. I really appreciate it. He was very friendly and explained everything clearly
6 de abril de 2026
Resposta da DFS Furniture - Romford
Good morning,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
it was ok,service was ok
6 de abril de 2026
Resposta da DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
My experience was excellent from start…
My experience was excellent from start to finish. The staff was genuinely helpful and knowledgeable. He gave very good advice.
13 de abril de 2026
Resposta da DFS Furniture - Romford
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Great Buying experience
Bought a new sofa from here, there we no pushy sales people & only asked if we needed help. The staff answered all our questions & the salesman ( sorry only remember his surname Kahn ) was a really nice guy.
6 de abril de 2026
Resposta da DFS Furniture - Romford
What a fantastic review, thank you so much for taking the time to write this 😊 have a great day.
Kind Regards,
Vanessa
DFS Customer Support
I found the lady very helpful and very…
I found the lady very helpful and very lovely she had lots of customers to see she was fantastic
6 de abril de 2026
Resposta da DFS Furniture - Romford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Romford
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
Great experience and great customer…
Great experience and great customer service the staff is amazing
11 de abril de 2026
Resposta da DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
The sale representative was very good…
The sale representative was very good and because he knows my husband, he gave us his yearly reduction price.
10 de abril de 2026
Resposta da DFS Furniture - Romford
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Salesman very helpful not pushy and was…
Salesman very helpful not pushy and was able to answer all the questions.
10 de abril de 2026
Resposta da DFS Furniture - Romford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Nicola was very nice and helpful
Nicola was very nice and helpful, she even stayed later to make sure everything was correct for us.
9 de abril de 2026
Resposta da DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Really helpfull staff
9 de abril de 2026
Resposta da DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and informative
Very helpful and informative. Explained everything thoroughly and in a friendly manner.
8 de abril de 2026
Resposta da DFS Furniture - Romford
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Adil:Romford store - great CX!
Adil from the Romford store was very attentive and professional in my order.
8 de abril de 2026
Resposta da DFS Furniture - Romford
Good afternoon Rajvinder,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Male salesperson must do better
I loved the sofa I purchased, which was delivered today, with very friendly and professional sofa installers.
However, the salesperson I dealt with at Romford DFS was incredibly sexist and very rude to me. I paid for the sofa, but he repeatedly ignored me and spoke to my male partner.
This salesperson needs to do better, as we live in 2026, not the 18th century.
28 de fevereiro de 2026
Resposta da DFS Furniture - Romford
Good afternoon JJ,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team. Rest assured this review has been provided in feedback to the store manager to review this with our sales team, this is not the level of service we would aim to provide. Apologies for any inconvenience this may have caused you.
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The service we received from Fasal Khan…
The service we received from Fasal Khan was very polite very informative and very honest
He made it an easy pleasant experience
And his guidance was very professional
6 de abril de 2026
Resposta da DFS Furniture - Romford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Choosing the right Sofa
Choosing a sofa you have to make sure you get the right one and when we was looking we was blown away with the ted baker range we had the lovely Veronica who was very helpful and had amazing customer service we went away think about what decision to make after a couple of hours we went back to see Veronica again and made our purchase very happy experience and delightful looking forward to my new sofa
6 de abril de 2026
Resposta da DFS Furniture - Romford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Romford
Good afternoon Jacqueline,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
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