DFS Furniture - Rotherham Avaliações 

3.969
O TrustScore é 5 de um total de 5

4,9

Rail Mill Way, Unit 12A, S626EJ Parkgate, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Rail Mill Way, Unit 12A, S626EJ, Parkgate, Reino Unido

  • 0333 999 9814

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.969)

96.947 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Smooth transaction

We were sold the sofa from a sales assistant who was Romanian. She was very knowledgeable and pleasant. Nice easy smooth transaction and a nice coffee too . Fab!!!

12 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Easy to find what we wanted quick…

Easy to find what we wanted quick delivery the delivery people were very polite and set the furniture up for us the shop staff were helpfull and friendly and gave very good information

4 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly knowledgeable salesman

Friendly knowledgeable salesman . Not pushy . Helped me find the suite to suit me . Explained everything clearly . An enjoyable experience

10 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 3 de um total de 5 estrelas

Not happy about staff

31 de maio de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Good Morning,

Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the service received.

If you would like to discuss the issue with us further we will look to get any problems resolved on 03339999777.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful Richard from Rotherham store

Dealt with Richard again in Rotherham store. He was pleasant, not pushy, listened to what I wanted and offered alternative options. Explained everything in detail. A true credit to your company. Thank-you Richard for your help today and also with my parents last year.

7 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service!

Fantastic experience and cannot recommend them enough.
From the moment I walked in, the entire process was incredibly easy to follow and completely stress-free. I felt well-informed every step of the way, with all my questions answered clearly so I could make the perfect choice with total confidence.
A special shoutout to Maya, who looked gorgeous and was super friendly throughout the entire visit! Her warm personality and excellent customer service made the whole experience really enjoyable, including the cheeky little upsell attempt on the optional care plan which brought about a good chuckle! Very much looking forward to receiving my new sofa. Once again, big thank you to Maya and her colleagues!

7 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fab customer service fast efficient and…

Fab customer service fast efficient and very friendly
Miya was brilliant

7 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service and beautiful settee

The young man was very helpful, informing us of the aspects of the settee, he went through the add ons and showed us a settee with easy glide which is ideal for us. He explained the guarantee and delivery and set up. Also got a cup of tea! Brill service, cannot wait for it to arrive.
Thankyou

6 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly helpful staff

Friendly, helpful knowledgeable staff, with no pushy sales people, there when needed.

Hot chocolate was a winner too 😋

6 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff were very helpful not pushy…

The staff were very helpful not pushy but was around when i needed to ask questions.

6 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Chloe was very helpful

Chloe was very helpful, patient and not at all pushy, loads of variable payment options with a huge choice of sofas, would recommend

3 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello Scott,

Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa-so-good!

The staff welcomed us, then we were left alone to browse the store.
We had looked previously on line, and had an idea of what we wanted.
The lady and staff were very pleasant offering drinks etc.
The lady was very clear explaining all the details, it was a very pleasant experience.

4 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

DFS …

Parkgate sales team very helpful especially warren who looked after us would recommend

3 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic experience sales staff went…

Fantastic experience sales staff went above & beyond to make sure I was happy with everything before putting my order in & then I had to go back as the sofa I picked was to big very happy to help change

2 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Hassle free

Hassle free, and great service from Warren at the Rotherham branch.

1 de junho de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Hello Ian,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic experience with Heather

Fantastic experience with Heather, was very helpful had a lot of time for us and personalised her customer service to suit our needs. Very polite and well mannered and lovely.

31 de maio de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Got a sofa

Great service

31 de maio de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Heather was exceptionally helpful with…

Heather was exceptionally helpful with our purchase. Made the process really smooth and unstressful which is what you want when purchasing big items for your new house. Thank you!

31 de maio de 2026
logotipo da DFS Furniture - Rotherham

Resposta da DFS Furniture - Rotherham

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Heather.

Kind Regards,

Jordan
DFS Customer Support

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