DFS Furniture - Sheffield Avaliações 2.526

O TrustScore é 5 de um total de 5

4,9

Fornham Street, S2 4AL Sheffield, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

David at Sheffield DFS store dealt with my visit. Pleasant, non pushy, knowledgable on all items I asked about, honest evaluation as to my requirement and informed me on things I hadn’t mentioned. B... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Looked around a few sofa showrooms, but none seemed to have the recliners we liked! We made a 3rd visit back to DFS, spoke with your sales assistant. He was very helpful, explaining everything we a... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great sefvive

Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.

22 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were extremely helpful and…

Staff were extremely helpful and customer service was second to none.

22 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello Chris,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The conversation & choice selection was…

The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.

28 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service, not pushy and very helpful and knowledgable

25 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello Nicola,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very polite service

Very polite service - supported my purchase

25 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello Benjamin,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales lady we dealt with was very…

The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately

18 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello Shaz,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great sofa

Great sofa, price and service

24 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Not push

I loved the fact tge assistant was not pushy. He was confident in giving us the information and he was very pleasant.

15 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience at DFS

Great experience at DFS. The salesman was polite, professional, and really helpful explaining all the details about the sofa. Quick and easy visit with excellent customer service.

14 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really helpful & professional

Really helpful & professional.
Lovely member of staff helped us today ! Even after changing my mind a few times
Would certainly use dfs again ..

13 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Felt welcomed with in reason

Felt welcomed with in reason, and looked after .

12 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Good Morning,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Good choice of furniture, relaxed, helpful staff.

Sam, the lady that served us didn't pressure us, was very patient, very helpful and answered all our questions both times we were instore.

10 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 1 de um total de 5 estrelas

Everyone was very polite and helpful…

Everyone was very polite and helpful when I visited. I’m looking forward to my sofa arriving next week! Once it’s in my home, I’ll leave another update about the sofa itself, but for now, 5 stars for the respect and service."

2 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Good Morning,

Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.

Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

We needed information and guidance We knew what we were interested in but…

We knew what we were interested in but wanted to see the selection available. The salesman told us where to look and gave us time to consider the sofas. He was on hand when we needed to ask some questions but gave us time to talk privately together.
We were not rushed or pressured in anyway.

7 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great Experience

It was lovely to be able to walk into a store and look around without feeling any pressure to buy. The store itself was clean, tidy, and very well presented, with two members of staff available if needed.
We found the sofa we were looking for and, when we were ready for assistance, Jenny came over and answered all of our questions. The whole process was straightforward, and she provided clear information to help us make informed decisions about the sofas and additional items.
Jenny also took the time to engage with our two daughters, who had been sitting patiently, which was a really thoughtful touch.
Overall, it’s a great place to visit if you want a relaxed shopping experience with no pressure, along with excellent service throughout. A truly memorable 5-star experience — thank you, Jenny!

8 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Good Morning,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff in store at sheffield were amazing. They were friendly but gave us space and time to decide but were always around if we needed them. Absolutely amazing service.

The staff in store at sheffield were amazing. They were welcoming but let us look around in peace and allowed us to decided hassle free but when we were ready to make our purchase they were very professional and friendly. They were very detailed about our purchase and the process.

4 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service from a knowledgeable…

Great service from a knowledgeable advisor and everything was straight forward

3 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing service from start to finish

Amazing service from start to finish. I was welcomed upon arrival and offered a drink almost straight away. A lovely lady names Sam dealt with my order and made me feel at ease. The order was placed quickly and stress free.

A lovely service, highly recommend DFS

4 de maio de 2026
logotipo da DFS Furniture - Sheffield

Resposta da DFS Furniture - Sheffield

Good morning Naomi,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

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