The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Ver mais
A empresa respondeu
The salesman was very polite and made us welcome to your shop.hes a credit to your company...he went through everything with precision.being a salesman in my early years..I know how appreciative we wa... Ver mais
A empresa respondeu
We had a great experience — the salesman was friendly, helpful, and really easy to talk to. There was no hard‑sell pressure at all, which made the whole process feel relaxed and comfortable. He gave... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Fornham Street, S2 4AL, Sheffield, Reino Unido
- 0333 999 9835
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly good communication skills…
Very friendly good communication skills enjoyed the experience and no frills got the purchase done in no time
27 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Gordon,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Staff were amazing
Staff were amazing. Bought a sofa for my first home and woman was so helpful and friendly.
27 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
No hassle and once we’d decided what we…
No hassle and once we’d decided what we wanted the staff member was really polite, friendly and helpful
25 de julho de 2026
Resposta da DFS Furniture - Sheffield
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Just bought a corner sofa and was…
Just bought a corner sofa and was served by Sam. Very quick and efficient experience and Sam explained everything clearly and lovely customer service
24 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Nicholas,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Visited the local store
Visited the local store. Was greeted by very friendly staff then left to browse around the store at our leisure.
4 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were very helpful and made things…
Staff were very helpful and made things really easy
22 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
No pressure sales just happy to answer…
No pressure sales just happy to answer any questions. Plenty of parking.
21 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Adam,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
No hassle good customer service very…
No hassle good customer service very pleasant staff.
18 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Likeable competant chap
19 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent service
Excellent service. Left very happy with a great deal and a gorgeous sofa soon to arrive! Would highly recommend.
19 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
The chap the helped us new what he was…
The chap the helped us new what he was talking about, full of information
11 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service
The staff were really friendly and helpful, there was a great choice and reasonable prices. Keep up the good service 😊
17 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fast, Efficient and Friendly Experience
The woman who served me was friendly, well mannered, professional and informative. The whole experience was fast and efficient but with a friendliness that comes with great customer service.
16 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Louise,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Took a trip down to dfs today to have a…
Took a trip down to dfs today to have a browse as I wasn't entirely sure on what sofa I wanted, I was greeted by Kev who was more than helpful, advised with his knowledge about what suited me and my family most, really helpful and attentive, great experience and can't wait for delivery, thank you 😊
13 de julho de 2026
Resposta da DFS Furniture - Sheffield
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
The customer service chap was very…
The customer service chap was very helpful and knowledgeable
12 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Quality of service and helpfulness of…
Quality of service and helpfulness of the two members of staff we spoke to were top notch
11 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for sharing your great review with us.
Kind regards
Holly M
DFS Customer Support
We had a great experience
We had a great experience — the salesman was friendly, helpful, and really easy to talk to. There was no hard‑sell pressure at all, which made the whole process feel relaxed and comfortable. He gave us plenty of time to discuss things privately, answered every question clearly, and supported us in making the right decision without pushing.
Overall, a genuinely positive and professional experience.
11 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Attentive server
4 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Brilliant customer service very…
Brilliant customer service very friendly and helpful answered all our questions we had and helped us find our new sofa
3 de julho de 2026
Resposta da DFS Furniture - Sheffield
Hello Bradley,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.