Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Ver mais
A empresa respondeu
I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Ver mais
A empresa respondeu
Flo has been incredible and very helpful towards our purchase. He gave us ideas and advice which we found beneficial.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Fornham Street, S2 4AL, Sheffield, Reino Unido
- 0333 999 9835
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Staff were helpful and not pushy
Staff were helpful and not pushy. Left us to decide before returning to complete the sale.
3 de abril de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, with purchasing buying options, including interest free credit fully explained.
2 de abril de 2026
Resposta da DFS Furniture - Sheffield
Good morning,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Good Afternoon,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Visited 3 times all together
Visited 3 times all together , each time staff member extremely helpful and friendly
30 de março de 2026
Resposta da DFS Furniture - Sheffield
Good morning Diane,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
The lady who assisted us was extremely…
The lady who assisted us was extremely kind and helpful (Jenny)
29 de março de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your positive review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Good morning,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Sheffield
Good morning Cheryl,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Chloe was really great
Chloe was really helpful and easy to deal with. There was no pressure and she helped in as many ways as possible to make the process as simple as possible. Her customer service was excellent
28 de março de 2026
Resposta da DFS Furniture - Sheffield
Good morning Paul,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Staff were very helpful.
21 de março de 2026
Resposta da DFS Furniture - Sheffield
Good morning Laurence,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very welcoming polite and had good…
Very welcoming polite and had good knowledge of the products we went to buy very helpful .
21 de março de 2026
Resposta da DFS Furniture - Sheffield
Good afternoon Geraldine,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Exalent service
25 de março de 2026
Resposta da DFS Furniture - Sheffield
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Gabrielle
Excellent service from Gabrielle, she came to use to offer the support and she was more then happy to answer all questions, the purchase of our new sofa bed was nice and easy as we was explained all the meters.
22 de março de 2026
Resposta da DFS Furniture - Sheffield
Good morning Urszula,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Gabrielle.
Kind regards,
Lia
DFS Customer Support
Right sofa, right price, great customer service
Went in for one sofa and ended up buying a different one after trying several. Chloe was great and very patient with us, lovely to deal with and gave us some good tips.
Bought from here before and never had an issue, hopefully we will have the same experience once we get our new sofa.
22 de março de 2026
Resposta da DFS Furniture - Sheffield
Good morning Miss Nixon,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Chloe was very good and knowledgeable…
Chloe was very good and knowledgeable on the products. Excellent service all round
21 de março de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Good explanation
The lady that attended to us took time to explain to us about different materials and how the order process till delivery works.
18 de março de 2026
Resposta da DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service.
21 de março de 2026
Resposta da DFS Furniture - Sheffield
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Brilliant
Florian (sales advisor, Sheffield) was extremely helpful and informative. Good range of sofas with fair prices. The option to have 4 years interest free was brilliant as we don’t have a spare £3k lying around
21 de março de 2026
Resposta da DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service, easy and simple. Very informative and got everything done as quickly as possible. Perfect
20 de março de 2026
Resposta da DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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