DFS Furniture - Shrewsbury Avaliações 

4.199
O TrustScore é 5 de um total de 5

4,9

Arlington Way, Sundorne Retail Park, SY1 4YA Shrewsbury, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Reino Unido

  • 0333 999 9745

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.199)

93.435 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Helpful

Very helpful gentleman
Made us comfortable and were able to ask questions

16 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for your great feedback.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Outstanding Service from Helen at DFS!

I've just purchased a sofa from DFS at Shrewsbury and had a fantastic experience. Helen, the store assistant, was incredibly helpful, friendly, and knowledgeable. She explained everything clearly and made us feel completely comfortable asking as many questions as we needed.
It’s great to see that dfs has such wonderful staff who genuinely care about their customers. Helen truly went above and beyond—she was an absolute star!

17 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good went straight in and brought…

Very good went straight in and brought my sofa Very helpful and good service 👍

17 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

John was really pleasant and helpful.He…

John was really pleasant and helpful.He explained everything in detail and I was really happy

15 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good morning Jane,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience. Jon provided a first class service. He had a good knowledge of the product and services provided by DFS.

10 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Back again

We were/are returning customers to your Shrewsbury store. As replacement furniture isn't something that one buys very often it was good to go directly to a reliable firm we had previous experience of. A warm and postive greeting with help locating reclining settees and chairs. Then we were left to browse with absolutely no pressure selling or indeed someone 'hovering' and making us uneasy. We chose fairly quickly and were then served professionally and clearly. We were assured the furniture we chose would fit through our small doorway as the settee - in particular - dismantled for delivery - a significant relief. We were given a magnificent cappacino - much better than some high street cafes!

I am sorry I cannot remember the lady's name who so kindly helped us and made the experience a joy and not mundane.

11 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Great, friendly service from Helen who advised on all options without pressurising or rushing us. We can’t comment on the delivery or product yet but if it’s the same level as what we had in-store then this will be a 100% great experience

10 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very polite and talked us through…

Very polite and talked us through everything very clearly, very pleased

10 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa Purchase

Helen at Shrewsbury was very friendly and helpful, listened to our needs and advised us accordingly, no pushy sales tactics, just listened and advised with a smile on her face. She's a credit to the company.

10 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helpful and friendly member of staff…

Helpful and friendly member of staff helped us with our order.

9 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful assistant

Very helpful assistant, explained everything clearly with a smile.

7 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good Afternoon,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Helen in the shrewsbury store is excellent

Helen in the shrewsbury store was really helpful, explained all options available and was patient whilst we made the right choice.

6 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good morning Charlotte,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ella was so helpful with the selection…

Ella was so helpful with the selection process. her technical knowledge of the product range was most helpful in guiding us to the perfect solution for our needs. A very refreshing experience.

4 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good afternoon,

Thanks for your lovely feedback, we’re glad to hear Ella met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ellie was extremely helpful and…

Ellie was extremely helpful and accommodating.
Helped in every way she could.
Great service thank you.

5 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

George was really helpful without being…

George was really helpful without being pushy. He gave good advice and used his knowledge to help us to a final choice.

4 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Important Purchase

Visited the Shrewsbury store to purchase some furniture for our son, Stuart (in his pink polo, apparently we share a love all of polo’s of all colours) was our first point of contact, he discussed some options with us as we were a little undecided on colour/style etc. Once we had decided on the preferred sofa of choice we were then dealt with by Ella, she was great, very humorous and guided us through the whole payment process really well (no pressure selling, just very informative). Very relaxed purchase and it was actually quite enjoyable.

4 de maio de 2026
logotipo da DFS Furniture - Shrewsbury

Resposta da DFS Furniture - Shrewsbury

Good afternoon,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind Regards

Lia
DFS Customer Support

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