We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Ver mais
A empresa respondeu
Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Ver mais
A empresa respondeu
We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Ver mais
A empresa respondeu
At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... Ver mais
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido
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Resposta da DFS Furniture - Southampton
I Was very please with daren and josh at the hedge end branch they let me take my time to choose my sofa no pressure at all well done guys very polite and professional

Resposta da DFS Furniture - Southampton
Good service received when purchasing sofa from store

Resposta da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton
We were served by Adam who gave an excellent service. We originally came in a few weeks ago and were looking at a completely different sofa. On discussion we decided it wasn’t quite right for us and Adam showed us some other options and we finally settled on the Roseley range. Adam was very knowledgeable and understood what we needed from our new sofas. Highly recommend Adam.

Resposta da DFS Furniture - Southampton
Great customer service! Very helpful with all the information you could want, professional and friendly, nice coffee too, many thanks

Resposta da DFS Furniture - Southampton
Quick and easy sales which was handled very well by the salesperson.
Great customer service

Resposta da DFS Furniture - Southampton
My wife Gloria and I have just placed an order for the Kian two seater sofa,in midnight blue fabric, at your Hedge End store. Fisa (I am so sorry if I've spelt it wrong!) was most helpful. She set up Gloria's choice of fabric colours to tone in with our lounge decor on your room decor image programme and gave excellent advice and demonstration of your easy glide feet fixtures. As well as explaining the benefits of the fabric stain protection and spot cleaning package. All of which we have added to the order.
Neil Sutton

Resposta da DFS Furniture - Southampton
Josh was very helpful and courteous throughout the process, explained everything in simple terms

Resposta da DFS Furniture - Southampton
Josh was 10/10 today very helpful explained everything needed to know. He was very patient with us while we juggled our child while he was explaining the ins and outs too us. Above all just a very nice polite guy

Resposta da DFS Furniture - Southampton
We were greeted warmly, and allowed to browse without the feeling of being followed (which has happened in other establishments). When we made enquiries on articles the staff were friendly and polite. The member of staff, Sumehra Aqsar, was professional, and non pushy.
The only negative, was the technical difficulties incurred by Sumehra, who suffered constant connection drop outs whilst completing our order. Credit to her, she persevered and remained professional throughout. So please pass on our sincere thanks to her.

Resposta da DFS Furniture - Southampton
Adam was extremely polite and very very helpful in helping us choose our sofa he also has very knowledgeable about the items all in all very professional

Resposta da DFS Furniture - Southampton
joe was very well educated with the details required for the interest free agreement and a very friendly person

Resposta da DFS Furniture - Southampton
Nice & calm visit, made to feel very comfortable while looking at sofas. Even took us outside to see colours in a natural light.
Very patient & knowledgeable of which sofas would suit us best.

Resposta da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton
Started off with a free coffee and Sat on the sofa’s we had chosen and the sales person explained all the details and wasn’t pushy and didn’t pressurize us for the sale.

Resposta da DFS Furniture - Southampton
Staff were very friendly and approachable, had great product knowledge, offered extremely helpful advice without any pushy sales techniques

Resposta da DFS Furniture - Southampton
Kerry was so helpful pointing us in the right direction to find our perfect sofa today! Nice to see such a happy face walking about, made us feel so comfortable and welcome in the store 10/10 service she was brilliant! So lovely and friendly.

Resposta da DFS Furniture - Southampton
The staff member made us feel at ease and Josh was very friendly happy to help

Resposta da DFS Furniture - Southampton
Joe was excellent from start to finish, took the time to explain all the options and made me feel at ease. Would recommend anyone going into DFS and seeing Joe

Resposta da DFS Furniture - Southampton
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