DFS Furniture - Southampton Avaliações 

8.088
O TrustScore é 5 de um total de 5

4,9

Charles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently visited DFS and were assisted by Kerry, and we couldn't be more impressed! After looking around several similar stores, we decided to go with DFS. Kerry was friendly, approachable, and ver... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

At first we went into the showroom looking to purchase a sofa and did find it a little hard to find what we were looking for on display. It was a little hard to work out what options were available fo... Ver mais

Avaliado com 5 de um total de 5 estrelas

We have enjoyed our experience at DFS when we came into buy a lounge suit (our 3 one at DFS . The staff were very friendly and most of all knowledgeable. I would definitely recommended anyone buying... Ver mais


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido

  • 0333 999 9788

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(8.088)

100.800 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

kerry was fantastic

kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.

22 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a great experience purchasing my…

I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

22 de agosto de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I had a great experience purchasing my…

I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!

22 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Experience made easy!

Experience made easy, with perfect customer service! Mira was very eager and happy to help.

22 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service

We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.

21 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Kerry was great😀

We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂

21 de agosto de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience

Sales team is helpful

20 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

great servicee

20 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Adam was so helpful

Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .

19 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for sharing your kind feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very informative with out being pushy

Very informative with out being pushy. And was very helpful

19 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for your great review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We recieved amazing customer service

We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.

19 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Extremely helpfull staff

Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.

19 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello Stephen,

Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Attention to detail and not feeling…

Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .

11 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello Janet,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Young lady who served was very helpful…

Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.

18 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Good Afternoon,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service from Josh who…

Great customer service from Josh who was very helpful

17 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for your 5 star review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service.

Great service.

16 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for your great review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Love the way you're not pestered while…

Love the way you're not pestered while browsing. I had been in previously and Fyzer had been particularly helpful. A couple of weeks later when I had made a decision on the sofa I wanted, I went in again and found Fyzer. Again she was really helpful and went out of her way to answer all my questions - even calling me back after closing when I had an additional question about dimensions. I was also impressed that your main telephone customer services lady passed my message on immediately so my query could be resolved asap and I could safely sign the contract.

16 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick and Easy Experience

I got a great deal on a sofa for my first property today. The salesman (Joe) was kind and professional and processed the sell quickly. I will definitely return for more furniture in the future.

16 de agosto de 2026
logotipo da DFS Furniture - Southampton

Resposta da DFS Furniture - Southampton

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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