We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Ver mais
A empresa respondeu
We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Ver mais
A empresa respondeu
Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Speke Road, L24 8QB, Liverpool, Reino Unido
- 0333 999 9794
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Salesmen don't pester you
Salesmen don't pester you. They ask if you're ok then leave you to walk around, unhindered. When you decide to take things further they are very helpful and informative. Prices are reasonable and an easy payment method, if required. We spoke with Tony, the Manager who was very friendly and informative.
16 de maio de 2026
Resposta da DFS Furniture - Speke
Good morning,
We're really grateful you shared this amazing 5* review. We are glad to hear that Tony helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Very happy
Sofas lovely. Customer service from
Darren was great. Quick , easy and will be here in a few weeks!
16 de maio de 2026
Resposta da DFS Furniture - Speke
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Went to Speke Dfs today
Went to Speke Dfs today. Staff and customer service was outstanding. Especially Tony could not recommend this guy enough he is so helpful. (Even the cleaning lady is amazing)
15 de maio de 2026
Resposta da DFS Furniture - Speke
Good morning,
Thanks for your lovely feedback, we’re glad to hear Tony met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Michael Speke Branch
Just bought a sofa from Michael at the Speke branch .. Michael was brilliant, my partner is a nervous shopper and he put her at ease .. Great customer service would thoroughly recommend.. Thanks again Guy & Jennifer.
15 de maio de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Great service from Michael at the Speke…
Great service from Michael at the Speke branch. Very knowledgable ,efficient and made the buying process quick and simple.
14 de maio de 2026
Resposta da DFS Furniture - Speke
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Speke
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Sue was amazing really helpful and she…
Sue was amazing really helpful and she covered everything I would have asked but didn’t need to brilliant customer service !
13 de maio de 2026
Resposta da DFS Furniture - Speke
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful staff
Very helpful staff, explained we could order on line after reviewing in store
4 de maio de 2026
Resposta da DFS Furniture - Speke
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Speke
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Excellent staff knowledge of the…
Excellent staff knowledge of the product quick and easy process to purchase a new sofa and matching cuddle chair
10 de maio de 2026
Resposta da DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very helpful & great experience
Very helpful & great experience, helped with choice of colour and any advice we required. Thank you so much
10 de maio de 2026
Resposta da DFS Furniture - Speke
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great service
Very friendly and helpful today Susan who helped us find just what we needed.
10 de maio de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Customer Service excellent
Customer Service excellent, Michael extremely helpful, friendly & knowledgeable
9 de maio de 2026
Resposta da DFS Furniture - Speke
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent in store experience
Chloe was very professional, friendly and helpful. I highly recommend asking for her if you visit the store
9 de maio de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Speke
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Would 10/10 recommend
Would 10/10 recommend! Our first time at dfs n I can honestly say I wouldn’t go anywhere else in the future. My & my partner are just moving into our new property & was in need of a new couch. We was picky when it come to finding the right couch due to having a little one on the way 😅 We was greeted by Darren who’s customer care is exceptional. Couldn’t fault the service one bit & was super easy & straight forward when come to ordering the couch that suited us 🙂
Thank you for making our experience positive & smooth sailing
5 de maio de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Speke
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Speke
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Great friendly and helpful staff
4 de maio de 2026
Resposta da DFS Furniture - Speke
Good afternoon,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Very happy!
We were served by Darren who was very welcoming and friendly. He went through everything thoroughly and was very helpful. Great service!
3 de maio de 2026
Resposta da DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
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