Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experienc... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to th... Ver mais
A empresa respondeu
Nicky the sales man was outstanding. He was attentive, compassionate and caring. He took exceptional care of us especially my elderly mum , making sure she was comfortable at all times during our time... Ver mais
A empresa respondeu
Mustafa was awesome, recommended the LAY-Z-BOY when we spoke, after over an hour of looking at every chair. We went back to the LAY-Z-BOY and bought the one recommended. Excellent service by Mustafa.... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Reino Unido
- 0333 999 9829
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Stockport
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Jacky I think her name was the one that…
Jacky I think her name was the one that helped us today and her customer service was second to none. She couldn't have explained the whole thing any better if she tried and made our shopping experience alot easier.
15 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Anthony was brilliant from start to…
Anthony was brilliant from start to finish, and also so was Shaun (The manager). They made it very straightforward and reassuring when deciding which sofa was best for us. They are both a credit to the store.
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The service talking through whats the…
The service talking through whats the best features there was no rushing and very polite
15 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Anthony was great
Anthony was great, amazing customer service from the beginning when we walked in to the end when paying. So friendly and helpful!
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Stockport
Hello Paul,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great staff and choice
Great staff, especially Robyn my sales person who was very polite and friendly
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello Alan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Alan was really helpful.
14 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Awful
Awful, we waited months and ended without our purchase! they guarantee we will be contacted to arrange delivery X date, weeks after we still can not get no one to confirm what is happening with our order. I contacted customer service many times and the keep ''promising'' a solution and the day pass and nothing still, they say they will call you back and they DONT. Passing the fault between the store and the warehouse. Even the cancelation is being impossible to arrange! You can not cancel at the store and the ''cancellation team will contact you in 72hs'' THEY DONT. So you end up without your purchase and without your money!
14 de julho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Stockport
Good afternoon Maria,
Thank you for taking the time to share your feedback with us, we are disappointed to hear that your order is yet to be delivered and the lack of updates received following on from this. Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Helpful Staff - thanks Nicky!
Nicky was helpful and talked through all details of the purchase clearly, providing advice and clearly showing experience.
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Lovely friendly staff
Lovely friendly staff, not at all pushy. My mum had quite specific requirements and the DFS team helped with everything. A pleasant store with a huge range to choose from.
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The service we received was…
The service we received was outstanding. The lady who helped us was lovely and gave us all the information we needed to make our choice on our perfect sofa
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Stockport
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Nicky was fabulous
Nicky was fabulous, so informative and so much knowledge and really easy to chat with and his colleague Shawn.
13 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very attentive and approachable
Very attentive and approachable. Answering all our questions.
12 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Lovely staff
Shawn was absolutely fantastic, he was so friendly and very approachable. He had so much knowledge and helped us pick the right fabric for our new sofa. He was great at dealing with our two young children too! Thank you for all the help!
12 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Mustafa was awesome
Mustafa was awesome, recommended the LAY-Z-BOY when we spoke, after over an hour of looking at every chair. We went back to the LAY-Z-BOY and bought the one recommended.
Excellent service by Mustafa.
12 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Stockport
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Nicky was fantastic
Nicky was fantastic. He was extremely helpful and knowledgeable.
12 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Super!
Jackie was very helpful and showed us lots of different options that might suit our home.
11 de julho de 2026
Resposta da DFS Furniture - Stockport
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.