Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Ver mais
A empresa respondeu
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Ver mais
A empresa respondeu
We purchased 2 sofas today and the service provided by Warren was excellent. There was great communication, there was no pushy sales talk. The sofas purchased were fairly priced and of high standard... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Reino Unido
- 0333 999 9845
4,9
Excelente
9 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Debbie and the team at teeside park…
Debbie and the team at teeside park were great.
7 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Delightful young lady
The young lady that delt with our purchase was fantastic, she was so helpful. It was a delight to be served by her. The rest of the staff on duty were also so helpful.
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
A good experience
The member of staff was very helpful, attentive but not pushy. I was given useful information on buying suitable furniture to fit my living room. Everything was explained very clearly and was double checked to make sure I was happy with my order.
7 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
10/10 service from start to finsh
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I went into DFS Teesside park today and…
I went into DFS Teesside park today and purchase a sofa bundle and a rug and the lady who dealt with me was fabulous very friendly and helpful. Made me feel very comfortable and explained everything thoroughly. Got me a great deal. Would highly recommend I am a very happy customer
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Our current sofa we got from this…
Our current sofa we got from this branch has lasted us 10 years, we decided to come back to upgrade and received help from Warren, he was a great help, super friendly and knowledgable. Would be back again.
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Toni was so helpful
Toni was so helpful. Ordered exactly what we needed in our sofa. So grateful
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door
Greeted at the door. Ravanelli was really helpful and explained everything to us in detail and care. Great customer service.
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Left us to look round then was very…
Left us to look round then was very helpful when we wanted to know more
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Really exceptional service from Micheal…
Really exceptional service from Micheal today - made my purchase stress-free and everything was explained perfectly!
Thank you so much!
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Amazing experience
Amazing experience, very helpful, very professional and friendly. 100% recommened
8 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Stockton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Lovely service from Lucy
Lovely service from Lucy. Very thorough and friendly. Showed good knowledge of the products.
6 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic Customer Service from Ateeq…
Fantastic Customer Service from Ateeq at DFS Stockton. Very welcoming and relaxed atmosphere to browse. Not pressurised by staff whilst browsing but Ateeq was on hand when we asked for assistance. All staff very pleasant but Ateeq in particular stood out to us as a very knowledgeable, approachable, friendly person happy in his job. He took the time to explain everything thoroughly and guided us through our purchase skilfully. A pleasure doing business.
6 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Atiq was our customer service…
Atiq was our customer service representative today. He was very helpful and cooperative. He understood what we needed and guided us to the best. Whole shopping experience was really good.
6 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great staff
The staff were very knowledgeable and friendly. Michael in particular was extremely helpful, therecwas no 'hard sell' and he was genuinely interested in what we wanted, gave us plenty of time to try out all the sofas and also suggested suitable alternative options for us to consider. Thank you so much to all the DFS team we spoke to during our visits to your Stockton store.
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Freindly and informative staff
Freindly and informative staff
No pressure to buy amd good deals
5 stars
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great staff. excellent staff quick to help and…
Excellent staff quick to help and effiecent
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello Mr Adams,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Karl was knowledgeable and attentive
Karl was knowledgeable and attentive. 5 star! Great coffee too!
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello Jacky,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff were very helpful and efficient
Staff were very helpful and efficient. They offered us a drink and made us feel relaxed .
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.