Had a couple of visits to dfs due to delays in getting into our new build home. Went in today and had a great experience meeting with one of the managers and then sales team. Managed to purchase the c... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
All staff were professional, helpful and polite, particularly 'Debbie' who cared for me and my disability throughout the whole process. She was very knowledgeable about the sofa, the fabrics and all... Ver mais
A empresa respondeu
No pushy sales person Was shown lots of options. Explained everything in detail, from the finance to the care products Offered refreshments when dealing with the paperwork Overall great customer s... Ver mais
A empresa respondeu
Excellent customer service and he was very informative about our new sofas, explained everything to us and answered all our questions. He was very friendly and not pushy like some salesmen can be. Ove... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
4 Middlesbrough Road, Park Avenue, TS177BT, Thornaby, Reino Unido
- 0333 999 9845
4,9
Excelente
9 mil avaliações
Pede aos clientes que avaliem
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great staff
The staff were very knowledgeable and friendly. Michael in particular was extremely helpful, therecwas no 'hard sell' and he was genuinely interested in what we wanted, gave us plenty of time to try out all the sofas and also suggested suitable alternative options for us to consider. Thank you so much to all the DFS team we spoke to during our visits to your Stockton store.
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Freindly and informative staff
Freindly and informative staff
No pressure to buy amd good deals
5 stars
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great staff. excellent staff quick to help and…
Excellent staff quick to help and effiecent
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello Mr Adams,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Karl was knowledgeable and attentive
Karl was knowledgeable and attentive. 5 star! Great coffee too!
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello Jacky,
We really appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lia
DFS Customer Support
Staff were very helpful and efficient
Staff were very helpful and efficient. They offered us a drink and made us feel relaxed .
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Everything was perfect.
Everything was perfect.
My partner and her Mam had viewed the sofa set the day before and had spoken to the staff that dealt with my order.
28 de julho de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Claire was exceptionally helpful and…
Claire was exceptionally helpful and patience I supporting us in what we were looking for and what would actually work .
5 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
I can’t remember the gentleman’s name…
I can’t remember the gentleman’s name that helped us but he was super friendly and very helpful. He recognised me from the day before when I had been in the shop and helped me pick and finalise my sofa. Great experience and service
3 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
This is our 2nd time buying from DFS
This is our 2nd time buying from DFS , the service we received was excellent, the member of staff who helped us ,he was so helpful & knowledgeable he gave us lots of helpful tips to keep sofas pristine.
3 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good value deal
Good value deal on a : seater + 2 seater sofa bundle. Happy with the sales service from Carl.
3 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We entered the shop after a couple…
We entered the shop after a couple minutes we were approached by Warren and asked us if we needed help. We told him what we were looking for a shown us where to find the bed. After couple minutes of looking around Warren came over to us We asked him a few questions to which Warren provided the information we tested the beds and had a chat with Warren He was very knowledgeable we agreed on a mattress. Warren completed the sale with professionalism We had a friendly chat about life. What a gentleman he was A credit to DFS. Thank you Warren.
3 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Very informative staff would definitely…
Very informative staff would definitely recommend.
27 de julho de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Easy to deal with
Easy to deal with. Simple explanations of optional products and prices given.
3 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Lucy was very helpful and efficient…
Lucy was very helpful and efficient with everything went through everything very clearly and helped me choose the perfect sofa
Thank you
2 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Liam was an absolute star he did not…
Liam was an absolute star he did not pressure us , he was very knowledgeable and made our experience a total pleasure.
2 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We would highly recommend this store
We would highly recommend this store! Amazing service from Dale! Answered all our questions, very helpful and knowledgeable. We will be returning! Thank you so much!
2 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Dale
Dale, made us feel very welcome. Very knowledgeable, about sofa's and there care
1 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The sales man was very helpful and…
The sales man was very helpful and knowledgeable
2 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Perfect shopping experience
Fabulous light, bright, incredibly clean store. Our salesman was charming, seemed genuinely enthusiastic to serve us and was very knowledgeable. He was happy to follow us around tge store looking at lots of different things and we never felt rushed. A really great experience
2 de agosto de 2026
Resposta da DFS Furniture - Stockton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
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