We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Ver mais
A empresa respondeu
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Ver mais
A empresa respondeu
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Ver mais
A empresa respondeu
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Ver mais
A empresa respondeu
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Couldn't fault the service from start to finish, we felt looked after from the moment we walked in. Great customer service 5 stars. Staff were attentive and easy to talk too with no hard sail patter.

Resposta da DFS Furniture - Truro
From the moment I was greeted, by Trystan, I was made to feel welcome. At no time did I feel pressurised but I was left to view the furniture in my own time, knowing there was helpful, friendly advice available to me, if I needed it.
When the time came, the advice I was given was well explained and given with, what I felt, was my best interests at heart - not given to make a quick sale, or one that wouldn't have suited my requirements. My whole shopping experience was a pleasure.

Resposta da DFS Furniture - Truro
Trystan, our advisor, is a very approachable, friendly, polite & informative representative, without being ‘pushy’. He clearly has good knowledge of the product & services, he was reassuring with the answers he provided to the questions we had. He is an excellent Sales Representative & a credit to your company.

Resposta da DFS Furniture - Truro
Went into my local DFS store and was helped by Trystan both times. He was very happy to help me and provided me with all the information I required prior to my purchase. Extremely good customer service and would highly recommend both the store and staff to any prospective buyers.

Resposta da DFS Furniture - Truro
This was our second visit to the Truro store, this time to purchase. We found the sales associate Toby to be very helpful and informed, not pushy just helpful and being a good saleperson, he was honest about sizing so help us choose a good option.
Store was nicely busy and we found all the sale people to be friendly and helpful.

Resposta da DFS Furniture - Truro
Dan was incredible, super helpful and very knowledgeable. 5 stars all the way

Resposta da DFS Furniture - Truro
The sale guy Dan was great answering all my questions no pressure sale a great asset to you company

Resposta da DFS Furniture - Truro
Friendly approachable staff. Helpful in assisting in the purchase of the right sofa.

Resposta da DFS Furniture - Truro
I would like to say thank you to Trystan who helped me find a sofa yesterday? I've had a nightmare trying to find one, and he was brilliant. Very knowledgeable, very professional, and we also had a laugh, which is what I like after my experience yesterday , I will definitely be coming back to three milestone turo store.😀😀

Resposta da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Resposta da DFS Furniture - Truro
Lovely seamless sales experience. Nat knew all her stuff and lead me threw the sale with ease.

Resposta da DFS Furniture - Truro
Dan was great at explaining everything regarding the sofa and the payment options and the measurements and was very professional yet friendly. Would definitely recommend!

Resposta da DFS Furniture - Truro
The staff at threemilestone dfs were amazing! So helpful, and the sofas themselves were lovely. Really high quality and nicely finished. We are very happy with the service we received and would definitely recommend dfs to friends and family!

Resposta da DFS Furniture - Truro
Dan was really helpful and efficient: a delight to deal with.

Resposta da DFS Furniture - Truro
Teresa was very helpful and informative about the sofa we wanted. Made us feel at home and that the choice we made was good for our needs. Would highly recommend talking to teresa if you use the Truro branch as she certainly knows the products she is selling and personally offers to do the leg work for a smooth transition from buying to delivering to the house. Customer service was impeccable.

Resposta da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Resposta da DFS Furniture - Truro
The lovely maria is hopefully sorting our sofa out for us tomorrow, she was incredible. We couldn’t recommend her more at the Truro store. We are excited for our sofas, Love Rosie & Bailey

Resposta da DFS Furniture - Truro
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.