DFS Furniture - Truro Avaliações 

3.218
O TrustScore é 5 de um total de 5

4,9

Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB


Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Reino Unido

  • 0333 999 9508

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.218)

97.237 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

DFS, GETS IT RIGHT ES…

Couldn't fault the service from start to finish, we felt looked after from the moment we walked in. Great customer service 5 stars. Staff were attentive and easy to talk too with no hard sail patter.

11 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Honest, friendly advice, given with no pressure to buy.

From the moment I was greeted, by Trystan, I was made to feel welcome. At no time did I feel pressurised but I was left to view the furniture in my own time, knowing there was helpful, friendly advice available to me, if I needed it.
When the time came, the advice I was given was well explained and given with, what I felt, was my best interests at heart - not given to make a quick sale, or one that wouldn't have suited my requirements. My whole shopping experience was a pleasure.

28 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello Jonathan,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

‘Everything you’d want from a Sales Advisor’

Trystan, our advisor, is a very approachable, friendly, polite & informative representative, without being ‘pushy’. He clearly has good knowledge of the product & services, he was reassuring with the answers he provided to the questions we had. He is an excellent Sales Representative & a credit to your company.

10 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello Molly,

We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very satisfied with my purchase.

Went into my local DFS store and was helped by Trystan both times. He was very happy to help me and provided me with all the information I required prior to my purchase. Extremely good customer service and would highly recommend both the store and staff to any prospective buyers.

10 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello Craig,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great store, lots of choice and friendly informed staff.

This was our second visit to the Truro store, this time to purchase. We found the sales associate Toby to be very helpful and informed, not pushy just helpful and being a good saleperson, he was honest about sizing so help us choose a good option.
Store was nicely busy and we found all the sale people to be friendly and helpful.

9 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dan was incredible

Dan was incredible, super helpful and very knowledgeable. 5 stars all the way

7 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello Adrian,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sale guy Dan was great answering…

The sale guy Dan was great answering all my questions no pressure sale a great asset to you company

7 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Dan.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly approachable staff. Helpful in assisting in the purchase of the right sofa.

2 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I would like to say thank you to…Tyrstan

I would like to say thank you to Trystan who helped me find a sofa yesterday? I've had a nightmare trying to find one, and he was brilliant. Very knowledgeable, very professional, and we also had a laugh, which is what I like after my experience yesterday , I will definitely be coming back to three milestone turo store.😀😀

4 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely seamless sales experience

Lovely seamless sales experience. Nat knew all her stuff and lead me threw the sale with ease.

3 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello Cathy,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Happy…

Dan was great at explaining everything regarding the sofa and the payment options and the measurements and was very professional yet friendly. Would definitely recommend!

30 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful

The staff at threemilestone dfs were amazing! So helpful, and the sofas themselves were lovely. Really high quality and nicely finished. We are very happy with the service we received and would definitely recommend dfs to friends and family!

30 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dan was really helpful and efficient

Dan was really helpful and efficient: a delight to deal with.

1 de julho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Teresa was very helpful and informative…

Teresa was very helpful and informative about the sofa we wanted. Made us feel at home and that the choice we made was good for our needs. Would highly recommend talking to teresa if you use the Truro branch as she certainly knows the products she is selling and personally offers to do the leg work for a smooth transition from buying to delivering to the house. Customer service was impeccable.

28 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Hello, thank you so much for your review. We are so happy to hear this!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nice staff

Nice staff, friendly and knowledgeable

28 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Mancave sofa

Staff excellent. Product what we were looking for.

27 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick service

Quick service, no fuss

27 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lovely maria is hopefully sorting…

The lovely maria is hopefully sorting our sofa out for us tomorrow, she was incredible. We couldn’t recommend her more at the Truro store. We are excited for our sofas, Love Rosie & Bailey

26 de junho de 2026
logotipo da DFS Furniture - Truro

Resposta da DFS Furniture - Truro

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Maria.

Kind Regards,

Jordan
DFS Customer Support

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais