Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Veja o que dizem as avaliações
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Ver mais
A empresa respondeu
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Ver mais
A empresa respondeu
We were supported choosing a sofa by Teresa who directed us to a sofa that we hadn't before looked at, having listened to what we wanted. Teresa was friendly, approachable and transparent through the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Reino Unido
- 0333 999 9508
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Tristan was most helpful
Tristan was most helpful, informative and very approachable.
Brilliant at his job.
16 de junho de 2026
Resposta da DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Welcome warmly when entering shop &…
Welcome warmly when entering shop & asked regarding help
When help needed very informative professional
Buying process explained & easy
15 de junho de 2026
Resposta da DFS Furniture - Truro
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Wide variety of products available in…
Wide variety of products available in the store. Staff very knowledgeable about the products.
15 de junho de 2026
Resposta da DFS Furniture - Truro
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Great range of sofas in spacious…
Great range of sofas in spacious showroom with friendly staff.
15 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Male assistant was very polite
Male assistant was very polite , welcoming, and was very knowledgeable about the sofa we bought.
15 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Tristan was politely welcoming into the…
Tristan was politely welcoming into the store enquiring if I need any help.
He was very professional and meticulous in giving options for the sofa I wanted.
Clearly gave me all the information needed, both for the purchase and the credit agreement.
This man is a brilliant salesman….well done and thank you Tristan.
14 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Dan really explained the process well.
14 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Daniel was very informative
Daniel was very informative, professional and courteous.
13 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The website was easy to use and choose…
The website was easy to use and choose a shortlist from, in store the sales personnel were polite and informative. I didnt feel rushed or pressured to make a choice.
12 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tentative and knowledgeable staff
Tentative and knowledgeable staff.
Good coffee too, I had 2.
12 de junho de 2026
Resposta da DFS Furniture - Truro
Hello Lee,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service. Our assistant Dan was amazing. He was very friendly, helped us when we had picked a sofa and made it very fun.
10 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Toby who…
Excellent service from Toby who arranged the finance , he was very helpful and knowledgeable.
9 de junho de 2026
Resposta da DFS Furniture - Truro
Hello Andy,
Thanks for your lovely feedback, we’re glad to hear Toby met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful and once furniture chosen
Very helpful and once furniture chosen, fully explained options for furniture protection. No time pressure
8 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service and quality products
Dan was really knowledgeable and explained everything in a friendly, non patronising way. We didn't feel rushed, but equally, we weren't in the store any longer than we needed to be. (and we had a lovely cup of coffee!)
7 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Would use again.
Sales staff were around to answer questions but not pushy. Lots of variety in price and style. Relaxed atmosphere is showroom.
7 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, kind. Knew all about the product being purchased. Staff Toby Ellis was great.
7 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Easy ordering from store
Easy ordering from store. Steve explained everything with great clarith
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Incredibly friendly staff
Incredibly friendly staff. Really helpful and described everything. Was polite welcoming from the moment we walked in the door.
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Quick easy knew what we wanted in and…
Quick easy knew what we wanted in and out lovely job sales lady Teresa was very easy to chat to and got the job done
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great colour choices and custom service
Steve was very helpful, especially as I was dithering over colour choice.
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
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