We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Ver mais
Localização
Trocar localizaçãoChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
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Veja o que dizem as avaliações
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Ver mais
A empresa respondeu
The place was quiet, well-lit and nicely laid out. All the staff were really friendly, approachable and, most importantly, not pushy at all. Dan was the staff member who helped me, and he w... Ver mais
A empresa respondeu
We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Reino Unido
- 0333 999 9508
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
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Incredibly friendly staff
Incredibly friendly staff. Really helpful and described everything. Was polite welcoming from the moment we walked in the door.
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Quick easy knew what we wanted in and…
Quick easy knew what we wanted in and out lovely job sales lady Teresa was very easy to chat to and got the job done
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great colour choices and custom service
Steve was very helpful, especially as I was dithering over colour choice.
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Brilliant customer service
Brilliant customer service, explained everything we need to know.
6 de junho de 2026
Resposta da DFS Furniture - Truro
Hello Reece,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Polite staff very helpful listened to…
Polite staff very helpful listened to what I had to say and gave good advice,
4 de junho de 2026
Resposta da DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
First time buying a new sofa, and couldn’t have asked for a better member of staff! Thank you
We couldn’t have asked for a better member of staff! Very helpful and very understanding and pointed us in the right direction of fabrics that would best suit us in our day to day life
4 de junho de 2026
Resposta da DFS Furniture - Truro
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great not pushed into a sale great…
Great not pushed into a sale great advice only down side on my behalf I didn't opt for the care package as wanted to read through it when I got home and then couldn't add it once it had arrived
28 de maio de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Truro
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Good staff and nice experience
Teresa was really helpful and not pushy, easy to deal with and was able to answer our questions without difficulty.
3 de junho de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Got left alone to browse but great…
Got left alone to browse but great service when was needed asked all the correct questions
3 de junho de 2026
Resposta da DFS Furniture - Truro
Hello Martin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Teresa was really helpful
Teresa was really helpful, she listened to what we were looking for and made suggestions accordingly. She also gave several visual alternatives to the sofa colours in store.
The aftercare advice was clear and the other add on products.
1 de junho de 2026
Resposta da DFS Furniture - Truro
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Kind Regards,
Vanessa
DFS Customer Support
Great experience
Great experience - sales person was friendly and relaxed whilst being super informative and professional
31 de maio de 2026
Resposta da DFS Furniture - Truro
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
The lady who dealt with the sale of my…
The lady who dealt with the sale of my sofa to me was very good, pleasant, patient and thorough. Great experience, no pressure
28 de maio de 2026
Resposta da DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A visit to DFS to view a sofa we had…
A visit to DFS to view a sofa we had seen online. Unfortunately the sofa was not on display in the showroom, but we were shown a similar sofa by the salesman Toby and decided to purchase.
28 de maio de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff excellent service explained…
Staff excellent service explained everything we needed to know
25 de maio de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Dan talked me through everything from…
Dan talked me through everything from daily sofa care to what happens next with my order, but not in a boring long winded way.
25 de maio de 2026
Resposta da DFS Furniture - Truro
Hello Shaz,
Thanks for your lovely feedback, we’re glad to hear Dan met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Tristan and a fellow colleague were…
Tristan and a fellow colleague were very helpful and went above and beyond to help my dad.
25 de maio de 2026
Resposta da DFS Furniture - Truro
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
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