Dipples Jewellers Avaliações 

246
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I was invited to the VIP event recently. Lynn Smith arranged our timings for arrival. We were well looked after during the evening. My wife found something that she very much liked and Lynn... Ver mais

Avaliado com 1 de um total de 5 estrelas

Against my better judgement, I purchased a Citizen Eco-Drive watch from a small jewellery chain, instead of direct from Citizen. I am a big fan of their watches. But instead of buying the watch direct... Ver mais

Avaliado com 5 de um total de 5 estrelas

I'd been wanting to buy a luxury automatic watch and the Longines Dipples Jewellers were advertising caught my eye. It was advertised at a great price so I decided to purchase it. I bought it onlin... Ver mais

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic service. Couldn’t fault them at all. I ordered late so delivery could have been delayed but a very helpful call from your team to enquire when I needed it led to immediate arrange... Ver mais

Detalhes da empresa

  1. Joalheria
  2. também em
  3. Conserto de relógios
  4. Loja de Souvenirs
  5. Relojoaria
  6. Serviço de conserto de jóias

Escrito pela empresa

Established, smart shop selling jewellery, watches and china, with free gift wrapping and delivery.


Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

246 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,3

Todas as avaliações

(246)

22 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Absolutely shocking experience

Absolutely shocking experience, I purchased a Gucci watch from this jewellers that was badly discoloured all around the bezel, this was advertised as a new watch. The watch was returned but I couldn’t get my refund back so PayPal had to intervene & resolve the situation

20 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

My watch arrived on time

My watch arrived on time.

I would have liked it though if there had been an option to buy the watch with a larger strap, as the strap which has been supplied with my watch is a bit on the short side for my wrist.

21 de agosto de 2023
Avaliado com 5 de um total de 5 estrelas

I wanted a surprise watch for my…

I wanted a surprise watch for my husband’s 60th, I was in Greece at the time. I Emailed John, to ask for all the Longines watches with the blue faces, received a email back , showing the watches and prices John kept the chosen watch, until I was able to look at it. We have had the pleasure of dealing with John before, nothing is too much trouble, he’s such a professional, really knows about the products he is selling, his enthusiasm is infectious. I totally enjoyed every minute of my time with John, a total credit to your company. Hopefully be back soon !! 😀 Liessa x

5 de junho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I recently went to Dipple's Jewelers to…

I recently went to Dipple's Jewelers to have a watch evaluated. Upon entering the shop, I was greeted by a smartly dressed gentleman who appeared to be a sales associate. However, as soon as I approached him with my watch, his behavior took a turn for the worse. He handled the watch roughly, manhandling it as if it were a piece of trash. He hovered over the table, treating me like I was nobody and behaving like a ruffian. I was taken aback by his demeanor and was left feeling disrespected and unimportant. I couldn't believe that a professional in the jewelry industry could treat a customer in such a manner. It was clear that he had no interest in helping me with my watch and was trying to get me out of the shop as quickly as possible. I was taken aback by his behavior and tried to speak up, but he dismissed me and continued to pull on the pin like a savage. I felt disrespected and disappointed by the way I was treated. It was not the kind of service I had expected from such a reputable jeweler. I decided to take my business elsewhere, as I didn't want to be treated like this again. It's a shame that such a beautiful store is marred by rude and unprofessional staff. I hope that management will address this issue and ensure that customers are treated with the respect and care that they deserve. I left Dipple's jewelers feeling extremely disappointed and frustrated with the treatment I received.

17 de junho de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent

Managed to find what I was looking for on the website which was fantastic and it arrived the next day via special delivery without problems. Excellent service and would recommend, thank you!

13 de junho de 2023
Avaliado com 1 de um total de 5 estrelas

I should have known

I should have known, If its too good to be true, it probably is!

Bought a heavily discounted watch in the Dipples sale. On receipr, watch not working correctly and looked like it had already been returned at least once. Dipples agreed a full refund. They really don't have a choice under the consumers act If you notify them within 14 days.
It's fine to restock returned items however, Dipples must ensure the product is perfect before selling as new again. Sales are a good way of selling imperfect products, no problem with that, but please don't sell them as new. I'm OK to give Dipples the benefit of doubt on this occasion. I hope they refund me promptly.

8 de junho de 2023

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