Really good service. We had an issue with the courier but it was quickly resolved and they even refunded the delivery fee which was nice as it was the couries fault. Would definitely recommend.
A empresa respondeu
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Veja o que dizem as avaliações
Quick delivery, just what I needed for my whipped cream dispenser at a much more affordable price than most websites! Also had parcel shop delivery which was very helpful as I often work late and can'... Ver mais
A empresa respondeu
Was looking for a new reliable website to order coffee syrups after shopping around, direct cream came up. Placed the order Friday late at night and was a little worried when I didn’t receive a confir... Ver mais
A empresa respondeu
First time ordering from directcream.co.uk, great selection, nice prices and nice clear, informative comms.. Let down by courier, DPD in my experience are the absolute worst, contents of the parcel we... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Direct Cream is now under new management and we have dramatically expanded the range of products. I'm personally doing all the customer services - so any issues email support@directcream.co.uk or text 07397051880. Jonathan
Informações de contato
Meadow Farm, Ervills Road,, PO7 4QU, Waterlooville, Reino Unido
- 02392378700
- support@directcream.co.uk
- www.directcream.co.uk
4,8
Excelente
92 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Amazing communication
Amazing communication
Jonathan is very pleasant and helpful
Different delivery options for your budget and convenience. We would recommend this company over any other online. Deliveries are always on time with good quality products
28 de novembro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Hi Athena, thanks very much for leaving such a kind review, Jonathan
all good...will use again
all good, easy to order, good prices and a choice of delivery options. Will use again
30 de outubro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Hi JJ, thanks for taking the time to leave us a great review, cheers, Jonathan
amazing experience.
Ordered 3 monin coffee syrups from here, great prices, delivery was nice and quick, bottles turned up very well packed with no fear of them breaking, will most certainly be coming back for my syrups in future.
22 de outubro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for the kind review Valkirth, glad we got those syrups to you quickly and safely. Kind regards, Jonathan
Monin Pistachio
Very quick delivery and amazing customer service, will definitely be ordering from them in the future
15 de outubro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Jacqueline - their pistachio is very delicious! Jonathan
Resposta da DirectCream.co.uk
Thanks Conor, Jonathan
Good service
Good service. Fast delivery. Helpful and friendly staff.
Many thanks.
Tasha. 🙂
9 de outubro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for the kind review Tasha, Jonathan
Excellent customer service team
Jonathan was outstanding—he communicated clearly and responded to all my questions promptly. His professionalism and efficiency made the whole experience smooth and stress-free. Highly recommended!
6 de outubro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks Lucas, Jonathan
A Repeat Customer
Direct Cream has super competitive prices, quick delivery, and excellent communication. It's my go-to site for all things coffee/cream related.
(edit: spelling)
18 de setembro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review - great I think we've got everything covered! all the best, Jonathan
Great service great customer service
Great service great customer service
3 de setembro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Lincoln, all the best, Jonathan
Easy and straightforward to order
Easy and straightforward to order. Confirmation invoice email with all details received quickly.
28 de agosto de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Diane, all the best, Jonathan
Good service
My experience with Direct Cream was very good having never used them before. I placed the order easily in the evening and the next morning I was contacted to confirm the order and when it was on its way I was phoned to check I was happy with everything. Great service.Thanks people.
27 de agosto de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Hi Richard, thanks for your kind review, all the best, Jonathan
Great Transaction
Fast postage, good prices, highly recommended company.
1 de agosto de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks Stuart, Jonathan
Resposta da DirectCream.co.uk
Thanks SF for the kind review, Jonathan
Amazing customer service with fast…
Amazing customer service with fast delivery, will be ordering again.
23 de julho de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks Ross, Jonathan
This is the best place for Nitro coffee supplies in Europe
The prices and availability of products is unmatched and the customer care is top tier. I made a mistake when ordering and was about to send my order to a pickup location in London instead to my address. Luckily I got an email from Robert to confirm the details and everything was sorted, they even covered the price difference for the courier service. As a bonus the whole communication was to the point and overall very pleasant experience.
22 de julho de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for this kind review Samouil, all the best, Jonathan
GOOD SERVICE AND CUSTOMER SUPPORT
CUSTOMER SUPPORT TEAM WERE VERY HELPFUL ESPECIALLY ROBERT WHO ANSWERED A FEW QUESTIONS OF MINE AND GUIDED ME THROUGH THE PROCESS OF DELIVERY
22 de julho de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for the kind review, all the best, Jonathan
Great service
Product arrived very quickly and in excellent condition. Great service.
15 de julho de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks Chris
Amazing company best prices and super…
Amazing company best prices and super fast delivery ordered Thursday delivered to my post office by Friday 12pm great service highly recommend
3 de julho de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Lucy, all the best, Jonathan
Resposta da DirectCream.co.uk
Thanks Peter thats very kind of you to say this, all the best, Jonathan
Customer 5⭐️
Customer 5⭐️
Friendly Fast Replying And You Pay For What you receive No Scammers here peeps 👌✅
19 de maio de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for the kind review - we've been doing this for 20 years and hoping to do it for another 20! cheers, Jonathan
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