Really good service. We had an issue with the courier but it was quickly resolved and they even refunded the delivery fee which was nice as it was the couries fault. Would definitely recommend.
A empresa respondeu
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Veja o que dizem as avaliações
Quick delivery, just what I needed for my whipped cream dispenser at a much more affordable price than most websites! Also had parcel shop delivery which was very helpful as I often work late and can'... Ver mais
A empresa respondeu
Was looking for a new reliable website to order coffee syrups after shopping around, direct cream came up. Placed the order Friday late at night and was a little worried when I didn’t receive a confir... Ver mais
A empresa respondeu
First time ordering from directcream.co.uk, great selection, nice prices and nice clear, informative comms.. Let down by courier, DPD in my experience are the absolute worst, contents of the parcel we... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Direct Cream is now under new management and we have dramatically expanded the range of products. I'm personally doing all the customer services - so any issues email support@directcream.co.uk or text 07397051880. Jonathan
Informações de contato
Meadow Farm, Ervills Road,, PO7 4QU, Waterlooville, Reino Unido
- 02392378700
- support@directcream.co.uk
- www.directcream.co.uk
4,8
Excelente
92 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Everything OK
15 de maio de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks AW glad you appreciated our service. All the best, Jonathan
GREAT PRICES 👍
Second time using this company, fast delivery, great options, packaged with care and cheapest I found! I will be returning time & time again 😊
30 de abril de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Donna - glad to have you as a customer, Jonathan
Exceptional
There is no where else that offers better customer service and quality products.
11 de abril de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Hi Andrew, thanks for your kind comments, Jonathan
This company is very fast on orders and…
This company is very fast on orders and very reliable with flexible payment methods would definitely use this website again
14 de março de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks TD, Jonathan
Great service
Great service, arrived quickly and got a good price 👍
16 de janeiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Zeus, Jonathan
Top notch
Top notch. Great communication. Jon is a star
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks Lewis, very kind, Jon
What a Great company.
Great company and I would definitely buy from again.
17 de janeiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Andrew, all the best, Jonathan
Great price & fast delivery
Ordered a pack of 8 CO2 cartridges which I use for MTB tyres. DirectCream offered a very competitive price. Ordered on a Friday and item arrived Monday morning. Can't fault those timescales.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind reviiew RA. Glad they arrived fast - DPD is pretty good, all the best, Jonathan
Great prices, fast delivery
Great prices, fast delivery. I highly recommend and I order fairly often. Never had any issues.
10 de janeiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Robin, all the best, Jonathan
Jonathan and direct cream are superb
Jonathan and direct cream are superb. Great service and fast replies. Will shop again! 👍
9 de janeiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind comments Navid. All the best, Jonathan
Easy to deal with
Easy to deal with and absolutely no problemswith ordering and supply
3 de janeiro de 2025
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for the review Mike, all the best Jonathan
I got what I ordered and it arrived…
I got what I ordered and it arrived promptly
20 de dezembro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks AJM, glad you are satisfied with our service, all the best, Jonathan
Used twice now
Used twice now, and because I don't always receive a confirmation via email I worry a little, but I shouldn't, because any telephone enquiries are answered immediately. Jonathan is amazing, sort of old school really, less geared towards automated emails, much better through telephone communication. Prices are very competitive too, so I'll continue to use and recommend Bliss Drinks/Direct Cream.
23 de novembro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Hi Tamara, thanks so much for your kind review. I like the idea of being an old-school ecommerce company! FYI we have now (finally) got the confirmation email sending working properly. All the best, Jonathan
I couldn’t recommend this company…
I couldn’t recommend this company enough a great customer service as soon as I placed the order they got in touch straight away over the phone… was great instead of waiting hours via email will defiantly recommend this company to anyone and will be becoming a loyal customer for my busy desert and coffe place
21 de novembro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks so much for your kind review - we have more of the choc hazelnut sauce arriving on Wednesday so it should be back in stock on the site on Thursday. All the best, Jonathan
fast delivery and exactly what I…
fast delivery and exactly what I ordered definitely recommend:)
22 de outubro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Lily, Jonathan
Great customer service
Great customer service! Gentleman I spoke to was very friendly and professional. Will definitely be using this company again for any future order.
16 de outubro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind words Farai, Jonathan
Was looking for a new reliable website…
Was looking for a new reliable website to order coffee syrups after shopping around, direct cream came up. Placed the order Friday late at night and was a little worried when I didn’t receive a confirmation email. I emailed Jonathan first thing Monday and was assured the order was received and shipping was already underway. Order was shipped and received by DPD on Tuesday. Would order again!
6 de setembro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Very kind of you to leave this review Fiona - I hope you'll find us your reliable syrups supplier for many years to come! kind regards, Jonathan
Highly Recommended
Was skeptical with past reviews but cant complain atall, was a little issue with my order but I recieved a phone call in the morning problem solved and order was delivered Next day couldn't thank Jonathan enough , highly recommended
4 de setembro de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Thanks for your kind review Clinton. all the best, Jonathan
Trustworthy company
A little sceptical from the reviews but what a fast shipment!! I ordered yesterday for delivery on Monday and it came the next day. I’ll definitely be ordering again from here. Thank you!
30 de agosto de 2024
Avaliação não solicitada
Resposta da DirectCream.co.uk
Hi Leeanne, thanks so much for your kind review. We bought the company a year ago and we've been trying to prove to customers that things have changed. Hopefully your review will help convince people! kind regards, Jonathan
Top service
Top service. Best prices and quick delivery in time for the Christmas period. Thank you will be ordering again
23 de dezembro de 2023
Avaliação não solicitada
Resposta da DirectCream.co.uk
Ah thanks Joe really good of you to give us this 5-star review. Have great New Years. Jon
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