This is my second order placed I gave them benefit of doubt with the first taking a long time and missing an item but was rectified. unfortunately my next order has still yet to arrive and trying to... Ver mais
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Veja o que dizem as avaliações
If I’m honest, I don’t like the level of responsiveness from customer service. I emailed you guys and explicitly stated that my order was suing delivered but was no where to be found. Customer service... Ver mais
Love when you receive the actual item in the picture!! Excellent quality!! Fabulous pieces, 1 day shipping really meant 1 day! After receiving my first order I literally made another purchase that sam... Ver mais
A empresa respondeu
The Fur Jacket looks nothing like the picture it’s ugly and super bulky and they won’t give you a refund so just be cautious of what you order. If it’s a pre order item don’t do it bc Im convinced it... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Miami's premier online boutique for exclusive, sexy, unique clothing for everyday use and special occasions including celebrity inspired styles, shoes and more!
Informações de contato
Southwest 88th Street 16359, 33196, Miami, Estados Unidos
- www.divaboutiqueonline.com
Respondeu a 60% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Where???
This is my second order placed I gave them benefit of doubt with the first taking a long time and missing an item but was rectified. unfortunately my next order has still yet to arrive and trying to get through and an answer even by email or messenger is proving difficult. I placed order on the 19th Feb and still
Nothing.
The Fur Jacket looks nothing like the…
The Fur Jacket looks nothing like the picture it’s ugly and super bulky and they won’t give you a refund so just be cautious of what you order. If it’s a pre order item don’t do it bc Im convinced it’s drop shipped to you from their vendor and they don’t do a quality check. Terrible customer service

Resposta de Diva Moda-Fashion-Couture
I haven't received any information to…
I haven't received any information to return items

Resposta de Diva Moda-Fashion-Couture
Amazing Coats!
I bought three coats from this company and my goodness, they are all beautiful. I was skeptical but I’m so glad I brought these coats.
Not Pleased
If I’m honest, I don’t like the level of responsiveness from customer service. I emailed you guys and explicitly stated that my order was suing delivered but was no where to be found. Customer service sent me a generic response about checking around my door. I had to call the delivery service and they tracked the package to my neighbor’s house. I can’t help but feel your company should’ve been a little more helpful than telling me to “check around my door”. It makes me not want to order from you again because I now know that if there is an issue, your company doesn’t care about getting involved to solve it.
Great was delivered quickly as well…
Great was delivered quickly as well will shop again
The clothes look like the picture fast…
The clothes look like the picture fast delivery
I received a top with makeup stains on…
I received a top with makeup stains on both the inside and outside. Despite contacting the webshop immediately, they did not offer a proper solution. No empathy, no real customer service, just brushed off. Extremely disappointing and unprofessional.

Resposta de Diva Moda-Fashion-Couture
Easy ordering and fast shipping.
Great quality, easy ordering and fast shipping.
My experience has always been great…
My experience has always been great with Diva Boutique!!! Great quality clothing and fast shipping is everything a girl wants!!

Resposta de Diva Moda-Fashion-Couture
FAST SHIPPING AMAZING CLOTHES
FAST SHIPPING
I GOT EXACTLY WHAT I ORDERED AND SIZE IS GREAT

Resposta de Diva Moda-Fashion-Couture
Excellence!
Excellence is the word! Excellence on everything; their clothing, their staff, midels…I mean, EVERYTHING! Love this boutique, when I just get in every place with Diva clothes, everybody has something to say about me and my outfit! This my favorite “go to” just because! Thanks Diva

Resposta de Diva Moda-Fashion-Couture
Shipping was fast
Shipping was fast, and material is of high quality. I ordered a pink lace jump suite and it’s so pretty. Wanted to leave a positive review because we often only leave negative reviews. Found them on insta and it was exactly what I wanted.

Resposta de Diva Moda-Fashion-Couture
What I ordered was EXACTLY what I got!
Love when you receive the actual item in the picture!! Excellent quality!! Fabulous pieces, 1 day shipping really meant 1 day! After receiving my first order I literally made another purchase that same night, great prices and great quality, yal def have a new loyal customer!!!

Resposta de Diva Moda-Fashion-Couture
Major scam
Major scam, stole my money, never receive merchandise near $100, email address is completely useless. They are 100% unwilling to help complete scam total fraud please be aware.

Resposta de Diva Moda-Fashion-Couture
Never an issue and iv always ordered…
Never an issue and iv always ordered online. Love the children's clothing great quality
Prepare to turn heads and feel like a DIVA
All the pieces i have gotten are soo gorgeous and very high quality. They are true to size and fit like a glove. Shipping is hella quick as well, i have received all my orders in less than a week after placing my order. I will be a customer for life🙌🏾.
Received a skirt with multiple holes…
Received a skirt with multiple holes which was clearly done in production! Received the item May 6, 2023. Contacted them on May 14,23 as I was unaware of the defect until I was about to wear the item. I was told I will not get a refund because their policy says it has to be reported within 24/48 hours within receiving! I did not ask for a refund, but wasn’t offered any compensation, no return for store credit no money taken off to see if it could be fixed just nothing just oh well it’s our mess up but your should’ve inspected your item!
I bought denim jumpsuit
I bought denim jumpsuit. I am 5’2” 166 pounds and the large fit perfect. I do have to wear tall heels but that’s expected. Shipping was very quick. I just purchased another item. Can’t wait til it gets here. Will definitely be shopping here again.
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