Byron was very helpful, my order was processed quickly and delivered as requested, my son runs a mobile disco and he is very pleased with his new lights. We will definitely use DJKit in the future.
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Veja o que dizem as avaliações
I needed new cartridges for my decks. I went to order the pioneer which I usually buy but found out pioneer has stoped producing decks and anything to do with them unless they’re controllers, so I got... Ver mais
Walked into DJKIT Newbury unsure what cable I needed and walked out fully sorted in minutes. The staff were friendly, knowledgeable and explained exactly what would work with my mic and interface with... Ver mais
A empresa respondeu
First time using djkit in store, would highly recommend. Knowledgeable, friendly staff, happy to discuss your needs in detail. Good product range. Needed some after sales support which was very qui... Ver mais
Detalhes da empresa
Escrito pela empresa
DJ Equipment, Buy in confidence in the UK & Europe from DJKIT® established 1999, Buy DJ Equipment, Decks, Mixers, Pioneer DJ, DJing Equipment. You can pay via Credit Card, Paypal and 0% Interest Free Finance.
Djkit.com Details
Escrito pela empresa
Informações de contato
Unit 3 Waterside Court, RG145SH, Newbury, Reino Unido
- + 44 1635 780002
- sales@djkit.com
- www.djkit.com
4,8
Excelente
8 mil avaliações
Respondeu a 66% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellence
The personal experience, knowledge and advice that I received from Byron was second to none
Excellent with his knowledge and help, made me feel extremely valued as a customer
26 de fevereiro de 2026
Resposta da DJKIT®
hank you, Anthony! At djkit, we believe that expert advice is just as important as the gear itself. It’s fantastic to hear that Byron’s knowledge made such a difference in your experience. We appreciate the high praise and look forward to seeing you again!
Resposta da DJKIT®
Thanks for the 5 stars, Brendan! We’re glad you enjoyed the service. Hope to see you back at djkit again soon!
Resposta da DJKIT®
Simple and sweet—we love it! Thanks for the support, Clinton. Cheers from the whole team at djkit!
Great customer service
Great customer service. DJ Kit changed the delivery type on my order to make sure I got delivery the very next day! I was so thankful as it was so urgent.
23 de fevereiro de 2026
Resposta da DJKIT®
Hi Anna, thank you for sharing your experience! We always try to go the extra mile when our customers are on a tight schedule. We're so glad the next-day delivery worked out for you. Thanks for choosing djkit!
Resposta da DJKIT®
Hi Michael, thank you for the 5-star review! We’re happy to hear your order arrived fast and spot-on. Thanks for choosing djkit!
Great service
I’ve ordered 3 dj units from dj kit in the last 5 years and the service from them has always been spot on! Delivery on time, easy to order, tracking info, great job guys!
20 de fevereiro de 2026
Resposta da DJKIT®
Hi Steve, thank you for being such a loyal customer. We know how important on-time delivery and clear tracking are when you’re investing in new units. We really appreciate the 'spot on' feedback—great to have you with us!
Absolute pleasure to deal with.
9 de fevereiro de 2026
Resposta da DJKIT®
The most famous person we know. Thanks Pete :)
I absolutely love my AZ Byron was very…
I absolutely love my AZ Byron was very helpful & in May have to call him to let me know how a few features work on it. 5 stars all the way xx🙌❤️
17 de fevereiro de 2026
Resposta da DJKIT®
Thanks Sarah its great to have you as a customer :)
Amazing service
What a service thank you to bryon had a problem and he sorted the problem within 24 hours loads of respect for the team there thank you so much I will be buying again
20 de fevereiro de 2026
Avaliação não solicitada
Resposta da DJKIT®
Huge thanks for the review, Cameron! We have loads of respect for our customers too, and we’re so glad Byron could get that issue sorted for you so quickly. We'll be sure to pass on your thanks to him. Can't wait to see you back at djkit for your next gear upgrade! 👊
Helpful, knowledgeable and quick service
Walked into DJKIT Newbury unsure what cable I needed and walked out fully sorted in minutes. The staff were friendly, knowledgeable and explained exactly what would work with my mic and interface without trying to upsell anything. Really helpful service and I’ll definitely return when I need more studio gear.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta da DJKIT®
Hi Stephen, thanks for stopping by the Newbury showroom! We’re glad we could get your mic and interface sorted in minutes. We’re big believers in giving honest advice rather than a sales pitch, so it’s great to hear you appreciated that. We look forward to seeing you again when you’re ready to expand the studio!
Refund
Was a problem at first but instantly fixed it and send me refund. Really good comunication from byron i got a email back half hour every email i sent so very good impressive. Phill kershaw
10 de fevereiro de 2026
Avaliação não solicitada
Resposta da DJKIT®
Thanks for the 5-star shoutout, Phil! We’re glad Byron could get that refund sorted and keep the communication flowing for you. Enjoy the rest of your week!
Great services as always
Great services as always
Items came in time and all work perfectly
5 de fevereiro de 2026
Resposta da DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Resolved delivery
This was my first time purchasing from this company. The product was fine, but the delivery was terrible & expensive. I had to contact them because it didn't turn up within the 3 days. They said it was lost in delivery. They apologised & said we can deliver it for Wednesday, so I agreed. It eventually came Friday.
Thank you for your apology & the friendly phone call to explain. It does mean alot, as it's very rare for someone to apologise for there mistake. For that reason, I will change my star rating to 5 stars. I would highly recommend.
29 de janeiro de 2026
Resposta da DJKIT®
Hi there, thank you for sharing your honest feedback. I am incredibly sorry that your first experience with us was marred by these delivery delays. It’s frustrating when '3 days' turns into over a week, and we clearly missed the mark on our second delivery promise as well.
I’ve taken your feedback to heart, and I want to make it right:
Shipping Refund: We have fully refunded your original shipping costs.
Store Credit: We’ve also added some extra credit to your account to use on a future order as a sincere apology for the hassle.
We’re glad you liked the product itself, and we hope you’ll give us another chance to show you the seamless experience you should have had the first time. If you need anything else, just reply to our last email thread!
So helpful
So helpful, so efficient love this service would definitely use again. Special mention to byron!
30 de janeiro de 2026
Resposta da DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Product was great but the 1-3 days…
Product was great but the 1-3 days delivery turned into 7 days with no explanation.
Carry Bag with missing but this an error a supplier amd was rectified quicker than the original delivery.
29 de janeiro de 2026
Resposta da DJKIT®
Hi Rob, thank you for the 4-star review! We’re glad you’re happy with the product, but we sincerely apologize for the initial delivery delay and the lack of updates during that time. While we’re pleased we could quickly rectify the supplier error with the carry bag, we know the first 7 days weren't up to our usual standard. We’re working hard to ensure our tracking and communication stay on point. Thanks for your patience!
Good service, good prices & fast delivery 🙂
Good service, good prices and good support. All in all very dependable and helpful company to buy from. Purchases are delivered promptly and well packaged.
23 de janeiro de 2026
Resposta da DJKIT®
"Thanks for the support! Reviews like yours make our day. Enjoy your new gear!"
Resposta da DJKIT®
"Thanks for the support! Reviews like yours make our day. Enjoy your new gear!"
Resposta da DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Great Service
Great Service, happy customer. Purchased an XDJ-AZ & Sonic Link Headset.
20 de janeiro de 2026
Resposta da DJKIT®
We really appreciate the kind words! Our team works hard to make sure every order is perfect, and it’s great to see that effort paying off. Thanks for choosing us!
Excellent all-round
Fantastic service, a well-packaged and quickly turned-around product with good communication. First time using DJKIT and won't be the last. Highly recommended.
27 de janeiro de 2026
Avaliação não solicitada
Resposta da DJKIT®
Always a pleasure! Thanks for coming back to us and for taking the time to leave such a positive review. It means a lot to the whole team.
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