DJKIT® Avaliações 8.151

Absolutely awful service - criminal even - avoid at all costs - I purchased an item from them last year, which they failed to deliver - I am still having to chase for a refund from the finance company now for payments they have taken from me - with threats of being given a bad credit rating if I don’t upkeep future payments on something I never received. DJ Kit are not taking ownership of the mess they have created and are leaving me to take it up with the finance company directly to resolve - scandalous - a total scam! Shop elsewhere if you don’t want to be ripped off / have money taken from you for nothing.

Placed an order late December, got a phone call next day for my deposit and they informed me my finance has been approved. I then received a message saying I would receive my goods week commencing 6th January. It’s now 3rd April still not received! Not even a phone call from them! I have called numerous times, only automated answer phone message! I’ve left messages still no contact from them! Also I have made payments for the finance, which should not have been taken till I received my goods! Dodgy company if you ask me!

Trusted company and customer service is brilliant.
Deliveries always on time

A pleasure do deal with, very quick on delivery.

Many thanks

Ordered a DJS1000 from DJKIT. They confirmed it was in stock and then sent it. Arrived the next day as promised.
Once again all the staff at DJKIT were helpful and kept me updated on the order. I was also given a refund for another item that was promptly dealt with.
First class service from DJKIT.
The new website is very good, if there's something not on there you want I would recommend contacting them by email as they may be able to source it for you.

They don't trade anymore but are still taking orders, then sending you emails saying they've posted you're items when the haven't, no way of contacting them, they also removed my account so now I can't see any info on there website, I've tried to renew my password but it's saying my email is invalid.

Similar to Paul Brown, I have not had some goods delivered from an August 2024 order and despite many promises to deliver I eventually tried to cancel outstanding items. As my items used finance I have asked for the balance to be cancelled down, despite multiple phone calls this have not been done.

On Monday 10th February the phone lines now appear down, replaced with an automated message mentioning new ownership and website chat function is not operational. My impression is that they are a business struggling or insolvent, deliberately misled me and knowlingly had no money to offer refunds.

I also notice on Companies house that the business has missed a deadline for filing accounts dating back to November 2024.

I hope potential customers find this guidance and would suggest avoiding this company at all costs.

I placed an order for a £2k controller in December last year. DJKit continuously kept changing the delivery date further and further, so I cancelled the order in early January. I still haven't received my refund. I've tried contacting them via email and phone calls but have been ignored.

I managed to finally speak to a DJKit employee on Monday who promised the refund would be in my bank account that same day. It is now Friday, and still no refund. The phone lines don't work, and my emails are being ignored again.

According to Companies House, the company is listed as a non-trading entity, yet the website still allows you to place an order.

Quick service and resolved problem quickly and painlessly.

Good fast service

I hate companies that offer a price promise but don't deliver.

A price promise tricks consumers into thinking they are getting the best deal when in reality they are not.

I found an item cheaper not just on 1 site but 6, 5 of which the item was £225 which is a saving of £64 compared to DJKit. and 1 site selling at £259 which is a saving of £30.

Placed an order for next day delivery (Tuesday) as per the website availability. Then get a phone call saying delivery would be delayed till Friday because "it's Christmas". No warning on the website and nothing else I have bought recently has been delayed. As I needed the items for a gig I cancelled and ordered from a competitor who can get me the same items delivered by wednesday. Not a great experience at all.

Easy people to deal with

I had a great experience with djkit®. The staff were friendly, helpful, and knowledgeable, ensuring I got the right product for my needs without upselling. Greg's expertise helped me choose the Alto Busker PA, which is perfect for my singing. The team showed honesty and patience, making me feel confident in my purchase. Communication was excellent, and the delivery was quick, especially considering past letdowns from other sites. My new decks arrived on time, and as always, the customer service was outstanding. I highly recommend djkit® for their impressive service. Four stars!

Easy to order. I had a query that was answered promptly, Equipment arrived quickly. Not much more I could ask for.

Product was in stock and as always fast delivery. Receive a great service from djkit my goto place for all of my new gear.

Top company. For all your dj needs highly recommend.

My tray arrived right on time , perfectly packed and it is good quality . What more can you ask for .