Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Ver mais
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Veja o que dizem as avaliações
Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver mais
Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver mais
A empresa respondeu
This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Ver mais
Detalhes da empresa
Escrito pela empresa
DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...
Informações de contato
3 The Drive, Jubilee House, Great Warley, CM133FR, Brentwood, Reino Unido
- 01708 988952
- www.dna-insurance.com
4,6
Excelente
258 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Took out my traders policy excellent…
Took out my traders policy excellent customer service the lady I was speaking to was very helpful. Recommend to everybody!!!
16 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Sam
We are delighted to read your comments regarding the experience you had dealing with DNA. We take great pride in making sure all customers receive the best service.
Have a great day.
5* Superb
Always a fantastic customer friendly service provided by the DNA staff. Unlike other brokers I’ve been with previously , these guys actually ask what YOU want and find a policy that suits YOUR needs. Always recommend DNA to my friends and family. Keep up the good work guys - it’s nice to deal with people instead of robots 👍🏽
15 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thank you for taking the time to leave your feedback. We strive to deliver first class customer service, its at the centre of everything we do. Should you need assistance please do not hesitate to contact us on 0344 573 2400 or by email mail@dna-insurance.com. Have a great day
Took out my traders policy today with…
Took out my traders policy today with Dna insurance, Brilliant service. Spoke to a nice guy called Darren, who was very helpful and even better he was a fellow spurs fan which always helps.
15 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Mr Fowler
Thank you for leaving feedback regarding your experience with Darren.
We are delighted that you found him helpful & will pass on your comments.
If we can assist with anything else please get in touch with the team.
Have a great week.
Definetly would recomend
My agent was Jake and he was brilliant. It is first year for me in trade and he found price for me which is way bellow the average and it was done really fast even a car insurance policy takes longer....
15 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Deividas
Thanks for leaving feedback regarding your experience with Jake today.
As a company we are pleased to hear you are happy with the service he provided you with.
As always if we can help with anything else then please get in touch.
Have a great evening.
100% would recommend!!
100% would recommend to anyone. Jake at DNA insurance sorted my insurance with no issues. explained everything to me in detail
15 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Good Morning Mr Selcott
We appreciate you taking the time to leave a review of your experience with DNA.
As a company we are delighted to read you had a good experience & are happy.
We will pass your comments on to Jake.
If we can help with anything else then please don't hesitate to get in touch.
Have a great week.
Recently renewed my property insurance...
Recently renewed my property insurance with DNA Insurance. Friendly staff competitive prices and call you back when they say they will. Will always use them for my insurance. Thank you
14 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thanks for taking the time to leave feedback regarding your experience with DNA.
We will pass the comments on to the team.
As always if we can help with anything else please get in contact with us.
Have a good week.
Very Happy Customer
Just Done my insurance with DNA again and very happy with Darren and all the helpful staff. Very professional helpful and easy to deal with.
13 de julho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Mr Sims
Thank you for taking the time to leave DNA a review.
We are delighted to hear that you are happy with the service you received. As a company we always do all we can to offer the best customer care possible.
If we can help with anything else please get in touch.
Have a great day.
Rip of company robbing company need to…
Rip of company robbing company need to be closed take your money and cancel your insurance with escuses one dodgy company with dodgy staff.i cancel it before insurance start they charge me 70 pound l report it to the bank as a scamme to get my many back
28 de junho de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Mr Sabir
We are sorry to read your comments & will look into the issue for you.
As a company we always do everything we can to offer the best service.
We do not cancel insurances policies for no reason, please contact our customer services team on 0344 573 2400 OR Email: mail@dna-insurance.com & we will be able to discuss the matter further with you.
Have a good day.
Jake Birrane deserves employee of the…
Jake Birrane deserves employee of the year! After being previously scammed by a different insurance provider Jake went the extra mile to get us an amazing quote. He has put our trust back into this insurance company who we will use again. We would fully recommend him to everyone! We experienced the best customer service, which we have not experienced in several years. Thank you Jake for being professional, caring and friendly! If I could nick him for my company I would do.
19 de maio de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hello Gail, thank you for taking the time to leave a review of your experience with DNA & in particular Jake, we are really pleased to read that he went the extra mile to help you find the right policy. We will pass these comments on to Jake. Have a great week PS: Please don't steal Jake we need him :)
Very helpful staff
Very helpful staff, thank you Alan for your time.
25 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thank you for leaving feedback regarding your experience with Alan.
We are delighted that you found him helpful & will pass on your comments.
If we can assist with anything else please get in touch with the team.
Have a great week.
Delivered as they said
Delivered as they said
good reliable communication and guidance
24 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Naj
Thank you for taking time to leave such great feedback for DNA Insurance.
As always if we can help with anything else please get in touch.
Have a great day.
Gabrielle was very helpful
Gabrielle was very helpful
Excellent !!!
19 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thanks for taking the time to leave feedback regarding your experience with DNA.
We will pass the comments on to Gabrielle.
As always if we can help with anything else please get in contact with the team.
Have a good weekend.
Excellent customer service
19 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thank you for taking the time to leave DNA feedback.
As always if we can help with anything else please get in touch.
Have a great week.
Gabrielle was awesome!
Gabrielle was awesome!! Help me promptly and professionally!!
12 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thanks for taking the time to leave feedback regarding your experience with DNA.
We will pass the comments on to Gabrielle.
As always if we can help with anything else please get in contact with the team.
Have a good weekend.
Great customer service,
Great customer service,
Really appreciate
Thanks to Alan
10 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Mr Hassan
We are delighted that Alan was able to offer you great service today.
As always if the team can help with anything else please contact the office.
Have a nice day.
Alan was excellent in cooperation to…
Alan was excellent in cooperation to update my insurance and chase the paper work to be sent soon as to be able not to loose any time because I had to carry on with work.
Thanks for all your support
9 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Morning Liviu
Thank you for taking time to leave DNA a review, it is great to read that the service Alan provided was fast & efficient, this is something we aim to deliver for every customer.
As always if we can help with anything else then please get in touch.
Have a great week.
Top Marks
Excellent customer focused attention,with
helpful advice given.Gabrielle was efficient
and knowledgeable,unlike opperatives for
many other insurance based companies.
Yours kindly
John Rae.
6 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Hi Mr Rae
We are delighted to read your comments regarding the experience you had dealing with DNA. We take great pride in making sure all customers receive the best service.
We will pass your comments on to Gabbie.
Have a great day.
Excellent service very easy to speak…
Excellent service very easy to speak too and pleasant experience A+++
5 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thank you for taking the time to leave your feedback. We strive to deliver first class customer service, its at the centre of everything we do. Should you need assistance please do not hesitate to contact us on 0344 573 2400 or by email mail@dna-insurance.com. Have a great day
Friendly and helpful customer service
Friendly and helpful customer service. Highly recommended to any one who looking forward to opening DNA Insurance.
5 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Thank you for taking the time to leave your feedback. We strive to deliver first class customer service, its at the centre of everything we do. Should you need assistance please do not hesitate to contact us on 0344 573 2400 or by email mail@dna-insurance.com. Have a great day
Very Pleasant, highly recommended....
Very Pleasant, and helped me in everything to solve my problem, highly recommended....
4 de março de 2020
Avaliação não solicitada
Resposta da DNA Insurance
Good Afternoon Darcy, Thank you for taking the time to leave your feedback. We strive to deliver first class customer service, its at the centre of everything we do. Should you need assistance please do not hesitate to contact us on 0344 573 2400 or by email mail@dna-insurance.com. Have a great day
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