DNA Insurance Avaliações 

258
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Toni was absolutely amazing, after other employees of DNA failed to get quotes to us for additional drivers which resulted in us loosing new employee’s twice! We had almost lost hope and interes... Ver mais

Avaliado com 5 de um total de 5 estrelas

Been insured through DNA for 8 years now, happy with their service and ease of updating vehicles. Helpful and friendly staff, Thomas Rowe dealt with my renewal this year and made my renewal very quic... Ver mais

Avaliado com 5 de um total de 5 estrelas

Toni from the customer services team helped me out with a small IT problem with issuing my insurance details she was very professional when resolving this the phone communication was also good she... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This review is for Matthew Carpenter. We went back and forth quite a few times given the circumstances of who would accept the 5 year NCB, however Matthew was patient throughout not pushy and eventual... Ver mais

Detalhes da empresa

  1. Corretor de seguros
  2. Corretora de seguros

Escrito pela empresa

DNA Insurance Services Ltd has grown organically to its current hugely successful position in the Insurance Market through sheer hard work and determination. The last ten years have seen the company grow year on year to a point where we now have over 10...


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

258 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,6

Todas as avaliações

(258)

92 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Matthew carpenter what a top man looked…

Matthew carpenter what a top man looked after me from start to finish very professional at his job , have already passed is number and name to a colleague of mine when his insurance is up he will be contacting matt thanks again matt

30 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Hi Mark, thanks for taking the time to leave us a great review.

Avaliado com 1 de um total de 5 estrelas

Isn’t worth it, headache company

not even one star 0 stars, take 5/6 days in some cases never on the mid, trader insurance demostration cover stop by the police several times because was showing not insured and i had to proof the police i have insurance but not showing on their system, they are not declaring to the mid whatever cars you put on, scum
and is headache to deal with a customer service they cannot help with nothing wait in the queue for several hours the result nothing

22 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Hi Smouk, we are really sorry to hear you've had a bad experience with us. Unfortunately, we have no record of you in our system, so could you please email us mail@dna-insurance.com with your name and best contact number. Thanks, DNA.

Avaliado com 5 de um total de 5 estrelas

Aaliyah was very helpful and ensured my…

Aaliyah was very helpful and ensured my query was resolved with the greatest of ease.
HIghly recommended

18 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Thanks for the great review and recommendation.

Avaliado com 5 de um total de 5 estrelas

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
Outstanding Service – Highly Recommend Matthew Carpenter at Howden Insurance!

I had a really tough time trying to get insured due to being under 30, and most places either turned me away or gave me sky-high quotes. That all changed when I got in touch with Matthew Carpenter at Howden Insurance.

From the very first conversation, Matthew went above and beyond to help me. He didn’t just tick boxes – he genuinely cared about finding the best possible solution for me. He worked tirelessly to get me insured, explaining everything clearly along the way and making the whole process stress-free.

What really stood out was that his support didn’t stop once the policy was set up – he continued to check in, offer advice, and make sure everything was running smoothly. That level of aftercare is rare, and it shows how committed he is to his clients.

I couldn’t recommend Matthew Carpenter highly enough. If you’re struggling to get insured, especially if you’re under 30 like me, speak to him – you won’t be disappointed!

17 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Hi James, thank you very much for your amazing review of us and the service you received from Matt.

Avaliado com 5 de um total de 5 estrelas

Matthew helped me with my policy

Matthew helped me with my policy. Nothing but great from start to finish and still helps me now with any questions or queries I have. Would 100% recommend Matthew.

17 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Hi Kieron, thank you for taking the time to leave us and Matt a fantastic review.

Avaliado com 5 de um total de 5 estrelas

Just had a great experience with DNA

Just had a great experience with DNA. After recently setting up a business in the motor trade I knew it was not going to be easy. Matt C went above and beyond to ensure I had the best possible deal. He was patient when explaining the finer details ensuring I fully understood, nothing was rushed. Communication was very efficient and it was great to deal with such a passionate agent.
I will look forward to working with DNA in the future

16 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Hi Jack, thank you for taking the time to leave us and Matt a great review!

Avaliado com 5 de um total de 5 estrelas

Good company

Good company. Who i was with for 4x5 years . I would have sta but I had a much better deal with another company. But thank you for your service. Barry. Faulkner.

10 de julho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Thanks for the great review Barry. We'd love to be able to quote you again when you're due for renewal, so please get in touch closer to the time.

Avaliado com 5 de um total de 5 estrelas

DNA Insurance are very competitive

DNA Insurance are very competitive, The sales person Name (Wes Cullinane) was amazing very professional with ample of patience, he answer all my questions and queries very professionally. I was in contact with him for nearly 1 & 1/2 week and he was the same from the day 1 till the last minute which assured me I will be looked after not only when I am buying the insurance but throughout I will be with DNA insurance.

6 de junho de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Thanks for your amazing review!

Avaliado com 5 de um total de 5 estrelas

We buy and sell mainly panel vans and…

We buy and sell mainly panel vans and also chassis cabs to fit our own bespoke recovery bodies onto, DNA have been a great company no problems at all.

24 de fevereiro de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Thanks for the amazing review!

Avaliado com 5 de um total de 5 estrelas

We’ve been with DNA for a number of…

We’ve been with DNA for a number of years. Our business is motor trade sales and collection and delivery of vehicles. Not here to comment on the company as a whole, but to give credit to Toni Brooker (agent). Over the years she’s watched our business grow, offered valuable advice and shown genuine interest in helping us to flourish. Glad we found her, she’s a gem!!!

Umar Hussain (MD)
Krown Logistics

12 de fevereiro de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Hi Umar, thank you very much for the fantastic review!

Avaliado com 5 de um total de 5 estrelas

Rare Quality

Seem to possess the uncommon quality of being a common sense and no nonsense company.

9 de janeiro de 2025
Avaliação não solicitada
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Resposta da DNA Insurance

Thanks for the amazing review Victor!

Avaliado com 5 de um total de 5 estrelas

Great services from all staff very…

Great services from all staff very competitive prices no stress free advice very helpful through out

13 de dezembro de 2024
Avaliação não solicitada
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Resposta da DNA Insurance

Hi Mr Kindon, thanks for taking the time to leave us a great review.

Avaliado com 1 de um total de 5 estrelas

MY insurance was coming up for renewal…

MY insurance was coming up for renewal they rang me up, put me on hold for about half an hour and cut me off. Not heard anything back and my insurance is running out in 2 days. Very poor service despite that fact I've been with them for years

2 de dezembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolute Scammers

Absolute Scammers
Avoid this scamming company, you been warned. Sold me insurance after taking details and i paid the first chunk of the premium £400 and then monthly payments after.
After checking the policy my price went up considerably and i asked why has it gone up since we agreed. Made some bull story about info missing on quote and now they added it so premium gone up.
I demanded my money back and they refused to give it.
Absolute con artists so stay well away from this conning company

15 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Got in touch with the company for a…

Got in touch with the company for a motor trade insurance. Got quoted £4k, asked if I can call in a couple of days and was told it would be okay. Called back two days later with payments details ready, been told the actual quote would be £6.7k as previous staff member made a mistake. Said okay, will call back to confirm. Called back in 4 days again with payment details ready, and the price just went up again to £7.7k. Absolutely appalling behaviour. Nothing’s been changed since day 1, and the price has already gone up from £4k to £7.7k. Would certainly not recommend if you are looking for an easy and reliable company to do business with. Also, the lack of replies to any reviews and the comments on the other are self explanatory! Please avoid.

27 de setembro de 2024
Avaliação não solicitada

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