Thankyou very much quick response and great service will be sending more rna tests in again regards Laura
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Veja o que dizem as avaliações
Great to have a local service where I can check the gender of baby chicks. The staff are helpful, it’s inexpensive compared to other options, and the results came back quickly :)
I was caring for an unwell young wild corella that I rescued and was well on the way to recovering . Ordered a beak and feather test even though no obvious signs it unfortunately came back positive .... Ver mais
Great experience from start to finish. I had a few questions about the DNA sexing kit for my bird and contacted customer service several times. Every time they were friendly, helpful, and quick to re... Ver mais
Detalhes da empresa
Escrito pela empresa
Accredited DNA testing laboratory. Started in 1992, incorporated in 1998. We specialise in paternity testing, testing for other human relationships and also veterinary pathology. WIth ISO 17025 Accreditation we do testing for gov., courts, lawyers and the public. Some tests, we have results i just 3 days.
Informações de contato
4 Eastgate Crt., 3152, Wantirna South, Austrália
- 1800 000 362
- info@dnasolutions.com
- www.dnasolutions.com.au
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Não respondeu a avaliações negativas
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Very easy to deal with for a first time…
Very easy to deal with for a first time customer, will definitely be using the service again.
Quick
Company has a good communication and quick response time
Super quick results
Super quick results, very well priced, the only avian dna test company I will use. ⭐️⭐️⭐️⭐️⭐️
Very easy to send off and quick turn…
Very easy to send off and quick turn around thank you.
Fast and efficient service
Fast and efficient service
I have had many dealings with DNA…
I have had many dealings with DNA Solutions for bird sexing, and the process has been easy and timely. Thank you to all the staff for their hard work. 👍👍
3 weeks havnt recieved order
I order a kit 3 weeks ago and I still hadn't recieved it. They are located in Melbourne and im in Sydney.
I called up 3 times to check if had been sent.
I give them credit for picking up and talking with me. They assured me they would send another one but they wanted to charge me for express so I can obtain tracking.
We'll see if I receive the sent order but for now ill just have to take the lady on the phones word that a 2nd has been sent out.
Im disappointed. If you need a kit prompt. Id suggest getting it from somewhere else
Very professional in all areas
Very professional in all areas. Kept up to date with the process, answered all questions when I called. Sent results quickly This is the 6th or 7th time I have used DNA Solutions and I am always happy.
Very easy way to test Birds sex
Very easy way to test Birds sex, and quick results
DNA Sample Taken From Wrong Deceased Person. No Apology.
I contacted DNA Solutions to organise a DNA sample and analysis from a recently deceased person (to help identify legal descendents). The person I spoke to at DNA Solutions promised to send me paperwork to complete - nothing arrived. No follow-up. The 2nd person I spoke promised to follow-up. Again, nothing. The 3rd person I spoke to (a Director of the company) did follow-up and I provided all the information required to take a sample (name of deceased, name of funeral director, location etc). They took a sample on the day organised with the funeral directors and informed me when the job was completed. BUT they took the sample from the wrong person - which I didn't know until I received an invoice, which included the name of a stranger. When I pointed this out, DNA Solutions did not respond. NO APOLOGY. NOTHING. I followed with them, but again no response, no apology. Appalling service.
Very happy with the quick results and…
Very happy with the quick results and pricing.
Excellent service nice and fast
Excellent service nice and fast
Aucune nouvelles ...
J'ai commandé un test il y a 20 jours je n'ai rien reçu. J'ai écrit au service client je n'ai aucune réponse depuis. Je n'ai même pas reçu ma confirmation de commande pourtant j'ai bien été prélevé de 250 €
Great service
Great service, have used before will use again, really impressed!
Help when needed.quick service
Very pleased with service offered
Very easy service to use
Good communication
Testing timeframe was good
Dropping the ball again
Again I’ve received the job report in an email but no DNA cards.
This happens every time now.
These last birds I had DNA’d were listed as payment pending to and I had to call up to find out why, in the meantime the DNA tests weren’t being done because someone never marked the job as paid.
I have since made an account with a dna testing company in WA, so if the next dna test I need done go south I’ll use the WA company from then on.
Very quick turn around for results!
Quick and reasonable prices
Quick and reasonable prices, will definitely use again
Very quick and easy service to get…
Very quick and easy service to get results needing to be tested.
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