Downeast Home & Clothing Avaliações 

1.518
•
O TrustScore é 1.5 de um total de 5

1,5

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I have loved shopping at Downeast for years, but I've noticed that the quality of the clothes has diminished. I recently bought two blouses for work and within 2 wears and washes, both have seams pop... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

We bought an end table and coffee table; we are less than satisfied as the tables are wobbly because the metal frame is bent inward. So even though we put a piece under the legs to balance the unsturd... Ver mais

Avaliado com 3 de um total de 5 estrelas

Don’t order the Coast to Coast swim top if you are very small chested. It has a sewn in lining with no removable padding so it looks very silly on someone with no boobs to fill out the cups (speaking... Ver mais

Avaliado com 1 de um total de 5 estrelas

Downeast a 30 day return policy. I was a little over that and just wanted to exchange. I wonder to for a bigger size. It’s not like these things are going out of style but they would not take it back.... Ver mais

Detalhes da empresa


Informações de contato

1,5

Muito Ruim

O TrustScore é 1.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

1,5

Todas as avaliações

(1.518)

3 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Love DownEast!

Love DownEast!! Love it also how their products arrives very quickly.

5 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you again for taking the time to let us know how we did. We hope you have a great day!

Avaliado com 5 de um total de 5 estrelas

Love downeast!

4 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Stephanie,
Thank you for your kind review; we are happy to pass along your comments to the team here at Downeast!

Avaliado com 5 de um total de 5 estrelas

Site was easy to navigate

Site was easy to navigate. Had no problems.

4 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Stacie! Thank you for writing in! We love hearing from our customers!

Avaliado com 1 de um total de 5 estrelas

My order was canceled

My order was canceled. I understand issues come up (inventory issues) but the email I received was pretty unsympathetic, didnt offer an apology or tell me what was going to be happening with my money. I would have appreciated a "sorry for your inconvenience" at least. Dont think I will try to buy again.

4 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hi Chandra! Thank you for writing into us. We appreciate hearing feedback from our customers. We are sorry there was an inventory error on your order. The refund should post in the next few business days to your original form of payment. Please let us know if there's anything else we can help you with!

Avaliado com 1 de um total de 5 estrelas

WHAT CUSTOMER SERVICE

CUSTOMER SERVICE, WHAT CUSTOMER SERVICE! Most of my purchases from Downeast are online, even though there is a store locally. I recently received a shipment and after trying on the items, several did not fit. I packaged them back up and decided to go to the local store to return them. Downeast has made it virtually impossible for someone who works Monday-Friday 8:30-5:30 to return anything. I was told I would need an RMA number to make my return and I would need to contact Downeast Customer Service between the hours of 9-5 Monday -Thursday to get the RMA. Thanks for nothing!

4 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Janae,
Thank you for taking the time to leave us your honest feedback. We hope you are willing to give us another chance. If you send a email to us at cs@downeaststyle.com at any time of day we will respond within our hours of 9am-5pm and you can then take that information and make a return at any time to the store. We have two separate systems that have no way to talk to each other so we do in store returns as a courtesy. We would be more then happy to send you the paperwork to return the items to the store at any time, so please reach out to us at 1(800) 337-3076 or email into us at cs@downeststyle.com so we can work towards a resolution for you.

Avaliado com 5 de um total de 5 estrelas

Ordered online

Ordered online, but the shipping was quick, everything came packaged appropriately, and the items came as ordered. Would order from Downeast again!

3 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Kassie,
Thank you for your kind review; we are happy to pass along your comments to the team here at Downeast!

Avaliado com 4 de um total de 5 estrelas

I received my order of the Surplice…

I received my order of the Surplice Bodice Floral Dress. I loved the color, feel of the material, how the dress flowed & it was fully lined, except sleeves.
However, I was disappointed that the dress was designed to be an empire style, not with a natural waistline as pictured. Also, the care instruction tag inside the dress, did not give washing instructions, only "do not bleach, hang, lay flat" made in USA, English & Spanish. Fortunately, the advertisement mentioned how to wash dress.
I decided to keep the dress for my trip as I really liked it & will hand wash my dress vs machine wash on delicate. I gave 4 stars for the empire design of the dress.

3 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We hope that next time we are able to exceed your expectations!

Avaliado com 5 de um total de 5 estrelas

I love this slip so much.

I love this slip so much! I have purchased the black version for myself and now both my daughters. I like to wear it under low cut tops and dresses and it fits smoothly.

3 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Shanna,
Thank you for taking the time to leave a review for us at Downeast. We're happy we could meet your expectations!

Avaliado com 5 de um total de 5 estrelas

All items were as expected

All items were as expected. They fit perfectly and arrived in a timely matter.

2 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We are very happy to have provided you with such a positive experience!

Avaliado com 5 de um total de 5 estrelas

Excellent all around

The website made for easy ordering and I got my order very quickly! Items were as expected, individually wrapped, and just what I ordered.

2 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!

Avaliado com 5 de um total de 5 estrelas

Love your clothes

Love your clothes. Just wish you carried some of your shoes in size 11, for us girls with big feet.😊

1 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We are always as a company trying to improve and take your input very seriously. We hope you will consider us again in the future. Take care.

Avaliado com 4 de um total de 5 estrelas

I love the tie- bottom top

I love the tie- bottom top. It is cool comfortable and hardly wrinkles.

1 de setembro de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Janet, thank you so much for your positive review!

Avaliado com 4 de um total de 5 estrelas

Actual dress did not look like the website picture

I ordered a dress that looked beautiful on the model. I am 5’10” and 125 pounds and the dress was very bunchy around the middle and not at all like it was featured in the picture. I was disappointed that I had to pay for the return shipping.

30 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Laura,
We regret to hear that your recent experience was anything less than exceptional. We hope you are willing to give us another chance. Take care.

Avaliado com 1 de um total de 5 estrelas

Poor customer service

I ordered and paid for 5 shirts. I only received 2. Customer service had me send in copies of invoice, etc. with the promise they would get back to me. It’s been a week. I have tried contacting customer service by phone and the message says that their number is not set up to receive calls. Can not recommend service from Downeast. I would give a “0” if I could.

29 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

We would be more than happy to help! We tried finding an e-mail from you in our system and couldn't find anything. We are sorry if there was a miscommunication on the e-mail. The e-mail to reach us at is cs@downeaststyle.com. If you would like to reach out to us by phone our number is 1-800-337-3076. We look forward to hearing from you and getting this situation taken care for you.

Avaliado com 5 de um total de 5 estrelas

I want more plus size options from you

I want more plus size options from you. That is all.

29 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello,
Thank you for taking the time to leave us your honest feedback. We appreciate any chance to improve as a company. Take care!

Avaliado com 5 de um total de 5 estrelas

True to size quality made

29 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Angie,
Your wonderful feedback and rating mean a lot to us. Thank you!

Avaliado com 5 de um total de 5 estrelas

I tried to order a jacket over the

I tried to order a jacket over the weekend online but the 30% was not showing up in the shopping cart. The offer expired Sunday at midnight but when I called Downeast on Monday morning they graciously offered me the 30% and free shipping. Honestly, I haven’t seen customer service like that for a while and it was refreshing! Downeast is the way to go!

28 de agosto de 2019
Avaliação não solicitada
logotipo da Downeast Home & Clothing

Resposta da Downeast Home & Clothing

Hello Dorothy,
We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Downeast!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais